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Showing content with the highest reputation since 02/28/2024 in all areas

  1. I tried technical support with 2 different emails, but they haven't responded. I had SM 2023 and had about 2600 stamps identified and recorded, then a week ago I started the 2023 program and only 1 stamp shows for each country whether it is in the collection I added or in the stock database. As there was an upgrade available, I upgraded the software to 2024. Same problem only 1 stamp per country in my personal database or in Stamp manage stock database. I went to the tech support website and found the article about searching my hard drive for the database in a different location which I did, but still only 1 stamp per country. I need to recover both databases. Has anyone else had catastrophic failure of this software by Liberty Street? Was Technical support or this online forum any help? I am very disappointed with Liberty Street's lack of help with this issue. I also collect coins, Clocks, Wrist and pocket watches and pen knives along with needing to do house inventory. However it needs to work or at least get some support when it doesn't. Is there a secret to being able to communicate with Tech support or anyone that could help? I have only had this since November if I can't get this to work I will need to change programs.
    1 point
  2. This may have been addressed elsewhere, I'm wondering how you would add an Australian-shaped coin. Also, how would you add US Mint bags of coins to the database? Thanks, Fred
    1 point
  3. I've just downloaded the 2024 Deluxe edit, and also renamed the 'User Field 1' in the preferences. It shows up properly in the 'Additional Info' properties dialog (tab), but when I generate the 'One coin per page Details' report it prints the field title/caption using the original 'User Field 1' rather than my renamed string.
    1 point
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