admin

Administrators
  • Content count

    766
  • Joined

  • Last visited

  • Days Won

    25

admin last won the day on March 19

admin had the most liked content!

About admin

  • Rank
    Administrator

Contact Methods

  • MSN
    dougie2002@hotmail.com
  • Website URL
    http://www.libertystreet.com
  • Yahoo
    PaulDembowski@ymail.com
  • Skype
    Paul.Dembowski1

Profile Information

  • Gender
    Male
  • Location
    Mississauga, ON

Recent Profile Visitors

1,122 profile views
  1. Mr.

    Yes, please click on the link below to view the online manual: HomeManage Online Manual
  2. Hi, ok that's good news. The Additional Image just puts a few thousand more image files on your hard drive, we will look but can't see how it would cause any license issues. For DVD buyers, unless you have slow internet, it is usually easier to install the additional images by selecting: HELP > INSTALL ADDITIONAL IMAGES from the main menu.
  3. Mr.

    Hi, the ASSET # field is used to store the asset tag number. The BARCODE field is also now on the main tab, it would be used to store the UPC number. We moved it from the ADDITIONAL INFO tab, if there are still references to it being on that tab we will correct in the documentation.
  4. If you have: - Lost your activation code and need to retrieve it. - Need the link to download the product you purchased. - Are getting "Product Code In Use.." messages when trying to activate. - Need to deactivate your code for any reason. (Perhaps you were unable to deactivate before a previous computer had a hard drive crash). we have created a new page that will let you retrieve this info and will deactivate your code. Simply enter the email address used on your order and the info will be sent to you. Your code will also be released for re-use which should eliminate the "code in use" error. If you purchase on AMAZON, please email us.
  5. If you have: - Lost your activation code and need to retrieve it. - Need the link to download the product you purchased. - Are getting "Product Code In Use.." messages when trying to activate. - Need to deactivate your code for any reason. (Perhaps you were unable to deactivate before a previous computer had a hard drive crash). we have created a new page that will let you retrieve this info and will deactivate your code. Simply enter the email address used on your order and the info will be sent to you. Your code will also be released for re-use which should eliminate the "code in use" error. If you purchase on AMAZON, please email us.
  6. ceo

    Hi, can you email sales@libertystreet.com again today and mention this. We cannot figure out your contact info based on the username "rodb".
  7. next time you run the program, click: TOOLS > LICENSING is the DEACTIVATE LICENSE menu item enabled?
  8. Hi, this is from the ADDITIONAL IMAGES DVD? That should only install image files, nothing that would need a code. You did not update or do anything else with the main program?
  9. Mr

    hi, no those sizes are fine. Is it possible to email the images and since you are getting a crash: email the ERRORLOG.EXT CRASH.DMP files that should be in your MY DOCUMENTS folder, they can often make it easy to fix a crash when we debug.
  10. Mr

    Hi, are the pictures large in size? can you email one that causes the crash to techsupport@libertystreet.com if we can reproduce here it will not be hard to fix in most cases.
  11. Thanks for taking the time to write that. We are hoping to get this done by May 9, you will also see improvements to the text search, latest 2017 issues and some bug fixes.
  12. Hi, we have had a few customers inquire about this so we did this video: VIDEO: Importing Images into HomeManage
  13. Hi, does this happen randomly or when you are doing something specific?
  14. Hi, the crash report should be a ZIP file in your MY DOCUMENTS folder. If you can email that ZIP file to techsupport@libertystreet.com we will look at it before releasing the next free update.
  15. Hi, we are going to do a video on the SOLD ITEMS feature this weekend as a few customers are confused by it.. The folder is populated by any coins that have one or more of the SELLING PRICE, SOLD TO or SOLD DATE fields set. It won't work if you try to drag a coin with none of these fields set to the SOLD ITEMS folder. The reason being the system considered the coin not sold until one of the fields mentioned above is set to a legitimate value.