admin

Are you installing the 2023 or the 2024 version?

Hi, if you have'nt already sent an email about this...could you email the activation code you are using to techsupport@libertystreet.com The license software support said there is a way to turn on license code logging to try to debug the problem.

Hi, if you have purchased the 2024 version you can download the file from: https://s3.amazonaws.com/LSSDownloads/HomeMng2024Setup.exe we tested this link here and it works for us. If not working for you it is almost always your anti-virus or Windows preventing the download. You can usually override and allow the download to continue. If you can't can you reply with your anti-virus and we can research how to allow the download. Often by adding the file to the "safe list" for the anti-virus.

We switched licensing systems for the 2024 version. Which is why this error did not happen in earlier versions. Sorry about this, but it does'nt happen on any or our computers and seems to be happening to a small percentage of users. We have a support ticket sent to the company that creates the system. Which anti-virus are you using? Can you try adding the program to your Anti-virus "safe list". The procedure for doing this varies depending on anti-virus, we can assist if you tell me your anti-virus software. The file that should be added to the "safe list" is usually at: \\Program Files (x86)\StampManage 2024\StampManage.exe

You can select Plate Block from the Format drop down. If a PB value is available use that. If not, you can enter the value manually into the Value edit box.

Hi, the 2023 version is not gone unless you personally uninstalled it. The desktop icon may no longer be there. We are using a new licensing system, we will take a look at what can cause this error and get a fixed version for you soon. Is there anything about your computer hardware / operating system that is unusual? This is so far the only report like this we will contact the licensing system company as well.

HI, there is one scenario where uninstalling is not advisable. That would be if you have been adding images to the stock image database using the StampManage Database Editor. Uninstalling an older version would delete those image files. We are looking at a way to fix this

Hi, have you looked at the Layers tab in the report designer. In the 2 attached images you can see which objects only should appear on the 1st page. In the 2nd screen shot you can see which objects should appear on every page. Regarding item 1, there should be a way to set an appearance condition for the page number which will only result in it showing if the page count is more than 1 page. I will look into it.

let me try to reproduce this problem. If it happens here it should not be hard to fix. you are changing the columns when a type is selected. It will not change the columns when a collection/country or denomination is selected. So can you make sure this issue happens when select a type.

I don't see other reports similar to this so far. Is it possible you have some sort of firewall running that is preventing the software from checking your license online?

Hi, this is not in the 2024 version but we will add it to the list of things to do for an update in the near future.

It was because you are not a registered user, we have approved your post. We had to do this as the forum was being overwhelmed with SPAM posts from guest users.

Is CoinManage on your Mac the windows version running under a PC emulator? if so, the activation code will allow you to use the software on 2 computers You would need to set the data (& user images) folders to a shared network folder that both computers have read / write access to.

Are you trying to deactivate using TOOLS > LICENSING > DEACTIVATE LICENSE from the main menu? If that is not working you can email us sales@libertystreet.com and we will deactivate the code manually onlin.

No, you would need to purchase an upgrade to 2024, you will then be emailed a new activation code.

Hi, ok we will take a look at this. Do you have many items in inventory with images attached to them?

Hi, can you download the program again and install. We forgot to include an updated value table.

Hi, we are working on getting it out sometime in early January.

Hi, it will be ready sometime in January 2024.

Bonjour il faut telecharger 2 fichiers pour obtenir tous les images dans la programme. Dans le menu principal, selectionnez:

it's been delayed because we have been spending time improving the Mac version. It will be out in 2024, is hard to give a data at this point.

Hi, uninstalling older versions will not delete the data file. It will however remove the stock images. So you would need to install 2023 again after the uninstalls in order to get the stock images back. Please do a backup using the 2023 version before doing this to be safe.

There is not currently a way to selectively export/import a collection from 1 computer to another.

Hi, yes sorry about that. Can you email techsupport@libertystreet.com we can reply with a link to a build that should fix that.

HI, have you tried using the Create Assets Report. You will find it under the Reporting menu. It is used to create simple custom reports. If you have any issues creating your desired report using this feature, please post the issue and we will look into it.