I couldn't get a file to email to your techsupport from the 'Internet Backup' tab in the program. I just got a text document that I could do nothing with it. But I upload the COINDESC.mdb file from my program into Dropbox and shared it with your techsupport@libertystreet.com . I think this is the file that is corrupted because I copied over this file with an older Coindesc file and my program worked just fine. So if you correct this file and send it back to me, I would appreciate it. I don't know if this means anything, but when I was initially upgrading the program, I got an error message that said something about a file being to large and that I should try upgrading with a smaller file. I didn't understand how to do this, so I ignore the message & continued the upgrade process. I don't remember which file was too large, but if I were to guess, it was my coin images file. It has over 12,000 images & is 2.62 GB in size.