Search the Community
Showing results for tags 'installation'.
Found 2 results
-
I went to check HomeManage 2018 for updates by using the menuitem under the Help menu "Check for Updates...". When I clicked, nothing happened. The normal application that runs to check for updates did not appear on screen, and there was no error message or dialog box -- absolutely nothing happened. Ultimately I checked the home folder for the application and found what appears to be an outdated application called CheckForUpdate_HM2017.exe. I wondered how that happened, but figured it may be because I installed the 2018 version on top of the 2017 version. So I renamed the .exe to .exe_SAVE and the associated .dat file to .dat_SAVE and reinstalled the application. After reinstallation, I found CheckForUpdate_HM2017.exe and CheckForUpdate_HM2017.dat in the home folder. I launched CheckForUpdate_HM2017.exe and it as expected. I clicked through the NEXT buttons to check for an update, and it reported that "You already have the most recent version of HomeManage 2017 installed on your system." Is it checking for version 2017 or version 2018? David
-
I have an issue with the update that downloads when I select the Check for Updates.. option on the Help menu. After clicking the option, I get the prompt from the O/S to allow the update process to run. I click yes. The HomeManage 2017 Update dialog box pops up and I click next and it tells me that there is a newer version of HomeManage 2017. I click next again. A download of HM2017Up.exe proceeds to completion, followed by the next dialog that states the March 4, 2017 update is a free update and the usual boilerplate about closing all apps before updating. I do so, then click Next and I agree to the terms of the license, then click Next again. It is on this box that the update informs me that it will install the update into C:\Program Files (x86)\HomeManage. The problem is that my installation of HomeManage is NOT on the C: drive and I don't want it there. It is on the E: drive. However there is no option apparent on the dialog box to tell the update process to install the update in a different location. How can I update my installation of HomeManage with the March update? TIA David
