dickelliott Posted May 13, 2016 Report Share Posted May 13, 2016 I clicked on the "Check for Updates" under the Help menu. It then tells me that there is a newer version available, but then get an error message Unable to download file, access forbidden. I am currently running USA 2016 after the eBay fix. Is this the latest update? If not where can I get the newer one? Quote Link to comment Share on other sites More sharing options...
KirklandJoe Posted May 14, 2016 Report Share Posted May 14, 2016 I have this same issue! Is there a fix??? Quote Link to comment Share on other sites More sharing options...
MikeA Posted May 15, 2016 Report Share Posted May 15, 2016 Just tried and got an 'Access is forbidden' notice when it tried to dl the update. Quote Link to comment Share on other sites More sharing options...
psgeorge Posted May 18, 2016 Report Share Posted May 18, 2016 I'm having the same problem. As a side comment, would it be possible to create an "update log" on your website documenting the released updates along with the REV level of the update and a brief description of the contents of the upgrade? Also, when you announce a new upgrade, could you give the REV level of the new upgrade so the user can check to see if he has already installed it rather than having the "update" tell you that you are already at the current REV level? While I'm asking for the moon... Any chance of displaying the reported problem log and t-do list on the website? It wold give us a better idea of what needs to be fixed and the future features to hopefully be added. Thanks! Quote Link to comment Share on other sites More sharing options...
Hermes Posted May 20, 2016 Report Share Posted May 20, 2016 Well, me too. Keep getting same error. I'm running Win10. SM Deluxe 2016 Any luck with solution? Thanks. Quote Link to comment Share on other sites More sharing options...
Guest BigMike Posted May 20, 2016 Report Share Posted May 20, 2016 I got an email saying there was an update to SM2016. I have the same problem. "Unable to download file, access forbidden." Quote Link to comment Share on other sites More sharing options...
admin Posted May 20, 2016 Report Share Posted May 20, 2016 Hi, we disabled the update until we can figure out why some users are getting a crash. If you are a customer that is getting a crash..please try the following When running STampManage.. right mouse click on the program icon from my desktop and selecting "run as administrator " don't know if you already tried that or if it helps ?, but you may be able to pass that on as a temporary solution to other members if they are having the same problem?! Quote Link to comment Share on other sites More sharing options...
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