Stephfie55 Posted August 8, 2016 Report Share Posted August 8, 2016 I am trying to upgrade StampManage from 2007 to the current version. I am so confused about what to do. My computer self-installed Windows 10 recently, so I am also trying to figure it out!!! I purchased SM 2007 several years ago. I purchased a new computer, backed up SM and tried to re-install it on my new computer. But I couldn't figure out how to import my backup. Finally I sent you an email requesting assistance. I received a response to download from an URL that was included. Did that and it still wouldn't run. Got an error stating my password was invalid. Then I have been very ill and depressed for a while. Now I want to inventory my large collection, but I don't know if I should just buy the latest version or figure out what is wrong with mine. I also want to include the other countries because I have a butterfly collection and a new worldwide album to fill up. I also collect US and territories, Spain and colonies, Turkey and colonies, Somalia and colonies, and Black History. I hope this is enough info for you to help me solve this dilemma in which I find myself. When I first got this software, I LOVED IT!!! I still do, but I need it to run!!! Thank you in advance for any help you can offer!! Oh, I forgot -- I still have the downloads for 2013 and 2015, but I figured I am missing some. Thanks again!!! Quote Link to comment Share on other sites More sharing options...
Stephfie55 Posted August 17, 2016 Author Report Share Posted August 17, 2016 On 8/8/2016 at 1:29 AM, Stephfie55 said: I am trying to upgrade StampManage from 2007 to the current version. I am so confused about what to do. My computer self-installed Windows 10 recently, so I am also trying to figure it out!!! I purchased SM 2007 several years ago. I purchased a new computer, backed up SM and tried to re-install it on my new computer. But I couldn't figure out how to import my backup. Finally I sent you an email requesting assistance. I received a response to download from an URL that was included. Did that and it still wouldn't run. Got an error stating my password was invalid. Then I have been very ill and depressed for a while. Now I want to inventory my large collection, but I don't know if I should just buy the latest version or figure out what is wrong with mine. I also want to include the other countries because I have a butterfly collection and a new worldwide album to fill up. I also collect US and territories, Spain and colonies, Turkey and colonies, Somalia and colonies, and Black History. I hope this is enough info for you to help me solve this dilemma in which I find myself. When I first got this software, I LOVED IT!!! I still do, but I need it to run!!! Thank you in advance for any help you can offer!! Oh, I forgot -- I still have the downloads for 2013 and 2015, but I figured I am missing some. Thanks again!!! How do I access the answers to my original post? Quote Link to comment Share on other sites More sharing options...
admin Posted August 18, 2016 Report Share Posted August 18, 2016 Hi, can you tell me exactly what version of StampManage you currently have installed on your Windows 10 machine? The version you received a link to via email where the code did'nt work. Quote Link to comment Share on other sites More sharing options...
Stephfie55 Posted August 23, 2016 Author Report Share Posted August 23, 2016 (edited) I have installed 2007 with the 2013 update that won't work. It won't accept my license code. I just realized that the format for the code is different than the one I have. Mine is a group of 6 digits/characters, then a dash then start all over with the group of 6 digits/characters. the format I see presented to me is group of 4 digits/characters, then a dash, and repeat. Edited August 25, 2016 by Stephfie55 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.