Rmutz Posted September 23, 2016 Report Share Posted September 23, 2016 I see that I can attach a pdf to an item under the attachment tab. I added a pdf and it opened ok, however when I delete the file from "my doc" on my computer, it no longer can be opened. It appears the "attachment" it is just a link to the file on your computer rather than a true attachment. Is that correct? Quote Link to comment Share on other sites More sharing options...
admin Posted September 23, 2016 Report Share Posted September 23, 2016 Hi the attachments are stored in the database as a file path. To embed them into the data file would cause issues . So the attachment will not work anymore if you delete it Quote Link to comment Share on other sites More sharing options...
Barbara McLennan Posted August 8, 2017 Report Share Posted August 8, 2017 Doesn't this negate the whole idea of having a complete offline backup in case of complete loss, including your computer? I am currently trialing your software and this is a major issue for me, along with other issues. Quote Link to comment Share on other sites More sharing options...
admin Posted September 6, 2017 Report Share Posted September 6, 2017 Hi, yes we understand. But storing the attachments in the database would cause problems as the data file would get bloated quickly. Moving attachments to a special folder would be a problem if you then changed the original attachment file.. Quote Link to comment Share on other sites More sharing options...
KDavison Posted September 13, 2017 Report Share Posted September 13, 2017 I'm currently trialing the software as well and this is a significant drawback. While I understand that the attachments can cause some instabilities this causes major issues for backups. Should the user lose a computer or storage device, in a fire for example, the path and the file attachment would have to be duplicated exactly in order to restore your inventory from backup. Scanning receipts as a JPG and putting them into the item as an image might be a suitable alternative despite receipts often being in PDF format. However a receipt that gets scanned and attached in a portrait format appears to get excluded from report documents. In my testing, only images that are attached in landscape seem to turn up on reports. That leaves attachments as the best way to add a receipt to an item in order for a report to give an all-in-one-place sort of document. Even if the software were to create a copy of the attachment to another directory and have the database link to that so that it gets exported along with the backup file there would be an increase in functionality. This seems to be a major dealbreaker for me. Quote Link to comment Share on other sites More sharing options...
Guest JBynum Posted October 16, 2017 Report Share Posted October 16, 2017 I just discovered this after purchasing HomeManage 2017 and uploading all of our data. Wish this would have been made more clear before I purchased this software. I had the impression this was an "all inclusive" package. Outside of this major hiccup, the software has been great! Quote Link to comment Share on other sites More sharing options...
admin Posted October 29, 2017 Report Share Posted October 29, 2017 Hi, I suppose it would be possible to have an attachments directory that would be backed up along with other data. So if you store receipts, pdf's, etc.. in this folder they would be easily backed up and restored. Quote Link to comment Share on other sites More sharing options...
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