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Error 3303 or maybe 3033


Guest Brian Peticolas

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Guest Brian Peticolas

I just upgraded and installed 2017. It opened fine the first time, but when I went to restore from the backup it told me that I didnt have the authority and gave me a error 3033. It was in an endless loop of the two error messages until I had to force quit. Now when I try and load I get the same two messages, even when i try and run as an administrator.  What do I do?

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Guest watched video

I watched the video, but that was error 3343 unrecognized data and mine is 3033, and now on occasion 3112, saying I don't have the necessary permissions to use 'stampalbum' and basically every other object. Never lost power during the entire download. Program ran ok after install until I tried to restore from backup.  Then I got the errors. I did email you both the stamp data file and the file I was trying to restore from this morning.  They were both large files, even when zipped, so I hope you got them.

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