Guest Brian Peticolas Posted March 23, 2017 Report Share Posted March 23, 2017 I just upgraded and installed 2017. It opened fine the first time, but when I went to restore from the backup it told me that I didnt have the authority and gave me a error 3033. It was in an endless loop of the two error messages until I had to force quit. Now when I try and load I get the same two messages, even when i try and run as an administrator. What do I do? Quote Link to comment Share on other sites More sharing options...
admin Posted March 23, 2017 Report Share Posted March 23, 2017 Hi, can you watch the video we did on this error: https://www.youtube.com/watch?v=k-KeSzWxoho Quote Link to comment Share on other sites More sharing options...
Guest watched video Posted March 28, 2017 Report Share Posted March 28, 2017 I watched the video, but that was error 3343 unrecognized data and mine is 3033, and now on occasion 3112, saying I don't have the necessary permissions to use 'stampalbum' and basically every other object. Never lost power during the entire download. Program ran ok after install until I tried to restore from backup. Then I got the errors. I did email you both the stamp data file and the file I was trying to restore from this morning. They were both large files, even when zipped, so I hope you got them. Quote Link to comment Share on other sites More sharing options...
admin Posted March 28, 2017 Report Share Posted March 28, 2017 Hi, ok that still appears to be a database corruption error, we received your data file and will attempt to repair it today. Quote Link to comment Share on other sites More sharing options...
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