patillserv Posted April 21, 2017 Report Share Posted April 21, 2017 I installed the first disc and activated it, Nothing was said about the Additional images disc so I waited to install it. Now it won't accept my Activation Code. Is there anything I can do? Thanks, Dave Theobald Quote Link to comment Share on other sites More sharing options...
admin Posted April 21, 2017 Report Share Posted April 21, 2017 Hi, this is from the ADDITIONAL IMAGES DVD? That should only install image files, nothing that would need a code. You did not update or do anything else with the main program? Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 21, 2017 Author Report Share Posted April 21, 2017 this is just from adding the additional images dvd. but it won't allow me to open the program without adding the code I did install the first disc over a month ago and activated it. that is all ive done I dont think ive done any updates...but i'm not sure. I certainly didn't do the one that I just received an email about. Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 22, 2017 Author Report Share Posted April 22, 2017 The only way that I can now use the program is to click on RUN PROGRAM WITHOUT ACTIVATING. How long can I continue to run the program this way? Will I eventually be locked out of the program? Is there anyway I can get back to running the program the normal way? Thank you, David Theobald Quote Link to comment Share on other sites More sharing options...
admin Posted April 22, 2017 Report Share Posted April 22, 2017 next time you run the program, click: TOOLS > LICENSING is the DEACTIVATE LICENSE menu item enabled? Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 22, 2017 Author Report Share Posted April 22, 2017 The DEACTIVATE LICENSE is not enabled. Is there anything else I can try? Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 25, 2017 Author Report Share Posted April 25, 2017 I have downloaded the StampMngShip2017. I'm not sure what to do with it. Can you help me out with that? Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 26, 2017 Author Report Share Posted April 26, 2017 OK, I decided to run the StampMngShip2017. Boy, that was a long, LONG install, but, my program seems to be back and running like it was before trying to install the Additional Images disc. I sure won't try that again. Many thanks. Quote Link to comment Share on other sites More sharing options...
admin Posted April 26, 2017 Report Share Posted April 26, 2017 Hi, ok that's good news. The Additional Image just puts a few thousand more image files on your hard drive, we will look but can't see how it would cause any license issues. For DVD buyers, unless you have slow internet, it is usually easier to install the additional images by selecting: HELP > INSTALL ADDITIONAL IMAGES from the main menu. Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 26, 2017 Author Report Share Posted April 26, 2017 I just wonder if any of the images are USA related. Quote Link to comment Share on other sites More sharing options...
patillserv Posted April 26, 2017 Author Report Share Posted April 26, 2017 Here is another question for you. Back in 2013 when I first bought your Stamp Manage Deluxe software, I was intending to collect US, Canada, UN, and maybe more. I started with the US, I'm still only collecting US. Is there any way to "downgrade" from Deluxe to USA only? I won't do this until next year of course. Dave Quote Link to comment Share on other sites More sharing options...
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