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admin last won the day on November 11

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    Mississauga, ON

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  1. admin

    Michel Numbers

    Hi, we took out the Michel number field for 2018 because the ADD COIN main tab was so cluttered. Turned out to be a mistake as several customers have complained about it, so we are adding it back in for the next upgrade.
  2. strange error message as it implies that a field or index was manually deleted in MICROSOFT ACCESS. Is it possible to ZIP and email us your data file. If too big, you can share it on www.dropbox.com using a free account.
  3. admin

    Locations / Fields

    Hi, currently the columns would apply to all locations, it is not possible to setup individual columns for a particular location or category.
  4. 12 hours is way too long unless you have a slow internet connection. We have had some problems with AVG in the past. Is it possible AVG is slowing down the download somehow?
  5. admin

    Barcode import

    we are working on a way to do this, the problem is that what happens if you import 50 barcodes and 2 of them are not found in the database? We can show you the barcodes that failed but then you have to go figure out which items they belong to. But like I said, we are working on some sort of import wizard to make this as easy as possible.
  6. admin

    Filename limitations

    Hi, ok we can take a look at this. the apostrophe may cause a problem as it is a reserved character in the ACCESS format database we use to store attachment data. Will try to find a way to work around this.
  7. admin

    Total Lack of Support

    Hi, we searched on your name and see a few chats and emails we replied to. The last interaction was you had upgraded and were trying to import some old data. We suggested a video to help with this and you said you would look at it. I'm not seeing any emails after that. If you are still having troubles please email techsupport@libertystreet.com and we can either reply and / or remote to your machine at some time.
  8. admin

    Can we get this program running again?

    Hi, We sent you an activation code weeks ago. Can you check your email and use it.
  9. admin

    Bug Report

    Ok understand...We should be able to fix this for the next free update?
  10. admin

    Column Width On Add Column General Tab

    Hi, when you manually resize the column it should save the new widths in the HEADERS.WCD file. This file is usually in the: MY DOCUMENTS\CoinManage folder. If your changes are not being saved between sessions can you verify that this folder is not set to READ ONLY
  11. admin

    Time frames?

    Early December. Anyone buying the 2018 at this time would get a free upgrade. We will also have a USB option which is usually much easier than installing 2 DVDs
  12. Hi, ok we will take a look and fix this problem.
  13. admin

    How to use two currencies

    Hi, we will at some point put in a new field that will let the user specify the currency of the item. I can't really think of a workaround at present unless you want to enter the CURRENCY in one of the user defined text fields for future refereence.
  14. Very sorry to hear about that. Any text data you entered would be in the file: COINDESC.MDB. Try to search your entire hard drive for this file, it is commonly in: MY DOCUMENTS\COINMANAGE\DATA
  15. admin

    Column Width On Add Column General Tab

    Hi, you should be able to resize a column by "dragging" the line that separates each field. This is done on the top row header where the field names are shown.