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admin

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admin last won the day on August 29 2023

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About admin

Contact Methods

  • MSN
    dougie2002@hotmail.com
  • Website URL
    http://www.libertystreet.com
  • Yahoo
    PaulDembowski@ymail.com
  • Skype
    Paul.Dembowski1

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    Male
  • Location
    Mississauga, ON

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admin's Achievements

  1. Can you select TOOLS > PREFERENCES from the main menu and then click on Countries to Show tab. Is UN / New York unchecked? if so check it then click OK and restart the application
  2. I think this is happening due to a recent Microsoft Windows update...can you email the activation code to: techsupport@libertystreet.com we will reset the code, it will almost certainly work again after that is done
  3. Hi, can you search your hard drive for a file called HEADERS.WCD. When found delete it. Does that fix the issue? If not, can you post a screenshot showing the screen with "1 stamp per country"...it is usually quite helpful. if not, do you have MICROSOFT ACCESS installed on your computer? If so, can you open the STAMPDATA.MDB file. How many items are listed in the MyCollection table. if you do not have MICROSOFT ACCESS, please ZIP and email us your STAMPDATA.MDB file.
  4. Ok, we are going to take a look at this and will fix assuming we can reproduce the problem.
  5. Hi, we have a couple videos describing how to add new coins to the CoinManage database, one is:
  6. I am trying to activate the product on a new computer. It is the 2015 version
     from homemanage and I have the following notice
     
    the product key you typed is already in use home inventory.
    
    I no longer have the program installed on my previous computer due to damage.
    
    Additionally, I want to know if when purchasing the 2024 version I will have problems with the database because it is so old.
    Thank you. 
    

     

    1. Richardlenis

      Richardlenis

      Received new activation code works perfectly, thanks for the excellent advice and very fast
  7. HI, can you try the code again we have reset it. There is going to be a "self-service" portal where users can handle this without contacting us we are hoping to have it ready in the coming weeks.
  8. Hi, we have a video that explains how to enter First Day Covers. We do not have a separate FDC database that would let you add FDCs with multiple stamps for example. If you have more questions after this video please post them on this thread.
  9. Hi, the email is techsupport@libertystreet.com not techsupport@libertystreetsoftware.com
  10. Hi, a couple months ago we switched to a new licensing system as the old one was very expensive and had not been updated in over 2 years, causing some issues. If you haven't already...I am going to email you the new shorter activation code used by your new licensing system.
  11. Hi, we will fix this so it only shows the date. Yes, it should not be hard to fix for the next update.
  12. Hi, ok gmail and Yahoo started this in February to lower the number of SPAM messages. Looks like we need to make some more changes to fix this. Sorry for the inconvenience.
  13. Hi Luis, We are doing a new build this week that uses a different algorithm to read the computer details. Will be sending out an email to customers when it is ready.
  14. Hi yes they should be there. You can download the demo to verify it has the data you need: https://www.libertystreet.com/currencymanage_downloads.htm
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