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admin

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Everything posted by admin

  1. Hi we did a remote control to another user that had this problem. What is happening is your Windows Control Panel short date setting is: M/D/YYYY change it to: MM/DD/YYYY and this should work.
  2. Hi, we are trying to reproduce this problem and cannot. Attached is a screenshot of what we see when adding an asset with 2 user defined dates. Can you show a screenshot of what you see when adding an asset in this same section? Thanks. we were able to fix the problem with duplicate USER DATE FIELD 1 entries.
  3. Hi, thanks for the report. we have fixed some problems with deleting images. You will see the fixes in the next release of the product in a week or 2. We will also look at the other requests you posted.
  4. View By Errors

    Hi, yes its probably the () or the period or even the dash. We will fix this for the upcoming free update. It will be out later this week.
  5. View By Errors

    Hi, do any of the names of your ALBUMS have punctuation such as: " ' ( ) or [ ] characters
  6. Feature Request

    Hi, so you would like to be able to bring up the ADD STAMP dialog with a condition already selected such as MINT-VF? The 2nd request is something we have been meaning to do, set every other line to light yellow for easier reading. Will try to add it in the next month or 2
  7. HELP to undo action

    Hi, yes you can use the CREATED field to help fix problems like this. If you sort on the CREATED column in descending order you can see for example any stamps you entered on a particular day. You can then delete the entries that were entered by accident. We have recently added the exact time as well as date to this column. You will see it in the upcoming free update for StampManage 2018. Sorry we don't have an UNDO function. You can recover stamps that were accidently deleted by moving them back from the DELETED ITEMS folder.
  8. 1/ Select TOOLS > PREFERENCES from the main menu. 2/ Change the: Font Height for List of Stamps using the pull down.
  9. Bullion Coins

    Hi, do you need these bullion coins to be inventoried by year / variety or is a generic type listing sufficient? We are going To add many world bullion coins to the database in the next month or so and they will show in a future free update.
  10. 1. Is there a newer version (i.e. 2018)? What are the new features? How often do you push out updates and newer versions? Any cost associated with the updates/version? We will have a major new version out in later 2018. 2. The software would be installed in a no-internet local pc. Will the software require an internet enabled pc to activate the software with its license? If the pc would be inoperable then could that same software and license be used? The activation is internet-based. It is possible to do a local activation that does not require the internet. 3. Does the software operate with 1D or 2D barcode scanner/reader? Yes, that is one of the major features of the program. 4. Does the software have syncing features that will allow syncing with barcode reader with memory & batch scanning? This would be useful when doing asset/inventory verification (accountable Vs. missing items). No, we used to have a windows mobile barcode application but that is obsolete. We will have some sort of barcode synching at some point later this year. 5. What barcode scanner/reader with syncing capabilities would you recommend? The scanners we are targetting are the MC scanners from SYMBOL 6. Would we get a report of missing and found items? Yes the ASSET AUDIT feature allows that. You can also copy and paste a list of barcodes collected from any barcode scanner. Most barcode scanners allow exporting a list of scanned barcodes to a text file on your PC.
  11. Hi, do you have permission to read the data file. Try to right mouse click on the program icon, then select: RUN AS ADMIN from the popup menu. Does the error still happen
  12. Editing country's names

    Hi, to fix this you would need Microsoft Access. Edit the STAMPDATA.MDB file and open the Countries table. Then you would just correct the country name and save the file.
  13. 2018 StampManage Update won't load

    when you select FILE > GO TO STAMPMANAGE IMAGES from the main menu. do you see a folder open with many numbered folders. If so, open the 346 folder. Do you see a list of many JPG files?
  14. Hi, ok are you trying enter them in the STAMP DATA MANAGER or when you are adding stamps to inventory.
  15. Hi, couldn't you use the QUANTITY field to show you have x amount of the stamp in a certain condition. There is also the CLONE button so you can clone a stamp and make small changes to the copy such as quantity, condition, etc...
  16. Coin Flip 2X2

    to do this you could edit an existing label template: REPORTING > EDIT LABELS... make changes such as changing the size of the template and then save it under a new name. What information do you need on each label, we can do it here for inclusion in the upcoming free update.
  17. 2018 StampManage Update won't load

    Hi, that error happens when you install the data file to a read only folder. Usually a folder under the PROGRAM FILES. Please watch this video and let me know if you need further assistance.
  18. Hi, you should be able to set the default value table in the program preferences: TOOLS > PREFERENCES if you don't see 2018 in their try restarting the program.
  19. Its not mandatory to install disk 2. Of course you won't see any images from several larger European countries if you don't
  20. Hi, no there are no USA images on disk 2. It is mainly European countries such as: France, Italy, etc...
  21. Hi, this is when you remove a coin from the coin manage master database or from a collection? we will have a look, if it happens here should be easy to fix for the next free update.
  22. Program won't print

    Hi, CoinManage should use the default printer setup for your computer. If you have not setup a printer on your computer do a simple google search such as: Setup printer for windows 10 here is the result I got when doing the search: https://www.laptopmag.com/articles/add-printer-windows-10
  23. Hi, select: FILE > GO TO REPORTS FOLDER from the main menu. Then delete the files with the name of the report you created.
  24. Selling collection

    Hi, you can't currently assign a selling price to a collection only individual coins. But it is a very good idea we will try to get it in the program for an upcoming free update. It will require some changes to the data file so it won't be an easy change,.
  25. Hi, I believe what you are asking for is a 3rd level below a room? If so, yes we are going to add that at some point this year.
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