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rwrose298

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  1. Over a month ago now I emailed you that the Key in have for my 2013 SM product is coming back as "The product key you typed is already in use" (pasted in this case). Looking at the replacement key you sent it is the same one that you sent me when I first purchased the produce. Since I reinstalled the application because of a disk crash and new system install. You need to return you key processing back to the way is was on you 2011 software. If we needed to reinstall the applications, you reentered the key that came with the purchase and the programs worked. Microsoft does not distrust its customers like you are doing. They do reply to there customer too. Does anyone know how to bypass Liberty Streets key?? I only ask this because I've paid for the product and don't see the need to pay again.
  2. Another point about your pricing vendor, on Scott number 2216 (sheet of 9 President stamps) they have a sheet value. They value it at 5.70 where the street places a value of 10.00 on it (them). The rest of the series 2217, 2218, and 2219 they do not mention sheet in the values. That mean the next price update the value of the stamps will drop to zero, because the description says sheet and the item value does not have a sheet value. In a lot of cases the value of a block of four stamps is closer to being the current street value for a single stamp of the block.
  3. Is there a way to delete data for the Topic Info dropdown? I entered misspellings etc. and would like to remove them. Right clicking on the bad entry does nothing. Or a way to edit the entries that are bad. Thanks.
  4. I tried your suggestion and the application return there was a newer version. Selecting that I ended with the attached image. Thanks to your provided URL I was able to update the application.
  5. Is there a away to correct the image scanning routine to not stop saving images after 20 scans? At 20 scans the image is displayed in the image space. On saving the stamp the left image displays "No Image". The Next scan (21) returns a black image space and the default image is display to the left of the stamp. When SM has reached this state it will not accept images that are pasted in either. Exiting StampManager and restart is the only way that I have found to correct the error. For the next 19 scans.
  6. Is there another Stamp values source that can be used with StampManager? Your current supplier is not doing us justice. I have plate blocks that 2013 is pricing at $2.00, when the single stamp is valued at $1.25. While a stamp site values the plate block at 7.95. Are the values provided a retail, wholesale or a dealer value. I'd like to be able to import price into your stamp database.
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