wchettel

Hello, I am upgrading from SM USA 2022 to SM USA 2023. I get the attached message during the initial part of the install. Does this message refer to the Program Files or the Data & Image files?

Hi Paul, There is a setting in the view menu that turns display of the stamp thumbnails on or off. Perhaps you inadvertently turned it off. Attached is a screenclip of the menu. Walter in Davie, FL

Can you issue this Countries list in an Excel format? Thanks!

2 months ago you told us that the SM USA update would be in 2-3 weeks. I still haven't gotten it! When will we get it?

I'm currently using SM USA 2021. I do not see any gridlines. When is the next free update?

What is the status of this 3 year old feature request that you would try to add in a month or 2?

WHY does your techsupport@libertystreet.com NOT respond to requests for assistance?

Thank you! It is activated now.

I just installed StampManage USA 2019 on a new Windows 10 PC. When I try to activate by pasting-in the product key that was emailed to me, I get this message: "The Product Key You Typed Is Already In Use". The order ID for my purchase is: LIBST190122-4307-73121. How do I deactivate my previous installation on my old (dead) PC so I can reactivate StampManage on my new PC?

Ok, I finally got a reply to my request via the "New Page" link. The Product code sent is identical to what was emailed to me when I originally bought SM2019 on Jan 22, 2019. I still get the exact same message as above. So, it seems as if my previous registration has NOT been deactivated like your message above states. WHAT SAY YOU??

I just installed my StampManage USA 2019 on a new Windows 10 PC. When I try to activate by pasting in the product key that was emailed to me, I get this message: "The Product Key You Typed Is Already In Use". When I click on the link above and type in my email address, it tells me: "Product keys have been sent. We've found your product keys and sent them to your email address." But I do NOT receive an email AND, the code is not deactivated! I already have the product key and just need the previous installation deactivated! Please help!! I've sent an email to your tech support but got no reply.

Do a Google Image search for "Canada $1 Loon Scott 1687", then copy the image and then add it to your database.

What the Admin says works perfectly! I do this quite often.

THANKS! That would be much appreciated! When might we expect to see this feature?

You can fix that by adding your own correct image. I have done that numerous times to correct or display better quality images that I scanned from my actual stamp!