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dealio

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dealio last won the day on June 3 2018

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About dealio

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  1. New feature suggestion: When creating a query after selecting a field to filter on, allow the user to select values for that field from a dropdown list of all possible values for the field. For example, if CATEGORY is the field, allow me to choose a category from a list of all possible categories rather than having to remember the category, spell and type it correctly. This would make the process of creating queries more foolproof. Second suggestion: make queries viewable and editable. David
  2. Looking for way to edit a group of duplicate items that I added to inventory without having to sort through the list of items in the room. I thought a query would be a good way to do this, and it probably still is. Except I created the query with the wrong category, and now I cannot edit the query to correct my mistake. I know I can just create a new query, but was wondering if there was a way to edit queries. I can imagine creating a complex query, making a mistake like the one I made (misspelling), and having no way to edit it, having to recreate it all over again. Is there a way to edit queries? David
  3. I have a NAS for which I bought several HDs (hard drives) of exactly the same brand (WD) and model (Red) but different capacities (10 or 12TB), and from three different vendors. I wanted to add the HDs to inventory with the proper product details such as order number, S/N, P/N, model, dealer, warranty, etc. as well as cost details. I created an item with all the this information in the designated fields, then linked the NAS unit as the parent item using the Linked Assets tab of the Item Properties dialog box. Then I duplicated the item several times. The duplicates were smart enough to blank out the S/N field so I could fill it in with the actual serial numbers; but unfortunately it unchecked the Insured and Taxable fields as well -- not the desired outcome. Not a huge problem and easily corrected. As not all of the HD are installed in the NAS (some are spare drives), I didn't want all of them linked to the NAS because that doesn't reflect their true status as spares. So I went to the Linked Assets tab, and in the Parent Asset with this item as a child box, I clicked on the only asset listed there (the NAS) which enabled the previously grayed out Unlink button, which I clicked. The NAS disappeared from the Parent Asset box and I clicked OK. But the Parent Asset still showed up in the summary pane to the left of the Images pane. I figured it might not have updated so I clicked on another asset, then back to the original asset, but the Parent Asset was still present. Then I opened the Item Properties box for the HD and on the Linked Assets tab, the NAS was listed as a Parent Asset, as if I had not unlinked it. I know no way to unlink the asset short of deleting the asset and creating it from scratch, which is a lot more work and which defeats the purpose of using Duplicate. Anyone know a work-around for this problem? Anyone else having trouble using the Duplicate feature? TIA David
  4. I attempted to put the words "Manufacturer's Limited" in the Warranty Type field on the Additional tab of the Item Properties dialog box and received a technical error. See below. I have noticed before that this error also happens when I try to put a single quote in the Description text box of the Add an Attachment dialog box. My guess is the single quote is a string delimiter in internal code and placing a single quote in a text entry confuses the code because of the special meaning of single quotes. The presence of of single quotes as text delimiters in the error message seems to support my theory. Should be easy enough to escape the single quote to fix this if I'm right. Also, if it fails in these two fields, I wonder what other fields and what other special characters (&, [, ], #, *, ", ., ?, etc.) will fail to accept a single quote (special character) in text. UPDATE: Just for giggles I tried adding the text "Manufacturer''s Limited" (note that I used 2 consecutive single quotes between the r and s, not a double quote) in the Warranty Type field and the text was accepted without error. I think this verifies the nature of the single quote issue and points out how to escape it simultaneously. But I found something else odd. After accepting my entry, I opened the dialog box again and in the Warranty Type field there was only one single quote (the desired outcome). After closing the dialog box, I noticed on the lower left display pane on the main form that the Warranty Type field displays "Manufacturer''s Limited" with two single quotes rather than just one. Very odd and not the desired outcome. David
  5. I haven't had the problem with field changes not being saved, but on my laptop, which now runs Windows 10 1909, the program does crash when I click on the Item Pictures tab of the Item Properties dialog box. It's really odd as there are no error messages, the window doesn't freeze or stutter, it simply disappears. Since it's a Jet database (MS Access), I sometimes have to delete the lock file assets.ldb in the same dir as assets.mdb.
  6. FlyingBear thanks for the post. I wasn't aware of the issue you mention, so I checked my machine and sure enough, there are several directories in the Programs subdir under Roaming that are empty and have Modified dates that are exactly the same date and time of the HomeManage 2020 dir. So apparently the install process changed these subdirectories. The ones I've noticed include these: Accessibility Accessories System Tools Windows PowerShell I don't have another Windows 10 1909 machine to compare directory names, so I cannot tell what the names should be. I wonder if you could point me to where on Microsoft's site I can find the new names of these directories so that I can change them back to what they should be. I also wonder if any directories are missing; since the source of the problem apparently hasn't been identified, I have no way to know for sure. Thanks David PS: It would also be helpful to know if the subdirectory names changed in one of the Windows 10 updates or if all Windows 10 installations use the new names.
  7. I had the same experience creating a subfolder under home manage and it didn't get backed up. I'll take your advice and move the folder under the Data folder to see if I get the same results. Good tip! Thanks David
  8. Following the directions on the install process, I upgraded HM2019 to HM2020 by supplying the same directory information for the 2020 upgrade as I was using for the 2019 version. The application installed into the old program directory with no issues. However the installation process deleted my Assets.mdb data file and all images in my AssetImages folder and replaced both with the stock demo Assets.mdb data file and the accompanying 2 images. This is an outrageous upgrade process! This would have been DISASTROUS has I not had backups of the data file and the images available through Windows 10 recovery. When I pointed the installation to the old program directory, it read the Assets.mdb file to find the location of the Data, AssetImages, and Reports directories, automatically filled them into the appropriate installation fields, then happily deleted everything in those folders with no warning or notification. It's just inconceivable that the installation process would go through the trouble of reading the old Assets.mdb file to determine the old file locations, to then delete all of them!! I also find that no images appear in the main window next to the AssetNum. field like they use to. Dunno what happened to them -- even with the black bars that use to plague those images, they were still helpful in identifying assets quickly by image. Is this a bug? It appears so. In version 2019, the exact same data setup had no issue with the images displaying in the main window. Hoping I don't regret this upgrade, but I'm already headed in that direction. David
  9. This is still a bug in the 2019 version. Will this be fixed in the upcoming upgrade?
  10. Ed, You are not alone. I have exactly the same problem on my laptop. I have the HomeManage database on a local NAS on my home network and I can access it from either my desktop or my laptop, both of which run Windows 10 x64 (but previously ran Windows 7 successfully). Only my laptop exhibits this behavior and I have no idea why. It is just as you say...as soon as I click the Item Pictures tab on the Item Properties dialog box, the application disappears from the screen with no error messages, no notification of any kind. And upon restart, all my data is as it was before the incident. Although it's good that it doesn't lose data, I cannot add or manage pictures from my laptop. That's a hassle. Clearly the app doesn't like something, but its not clear what that is or how to remedy it.
  11. One other thought. Although it may be too late to include this request in the upcoming release, I suggest it would be nice to allow attachments to be added to line items in the notebook. I typically scan my receipts for service and attach them to the main item, but they really belong with each maintenance event instead. After a large number of line items accumulate, sorting out which attachment goes with which line item becomes laborious and error-prone unless you name the attachments in a way to help associate them with the right line item. It would be simpler and easier to just allow associating an attachment with each line item in the notebook. my 2cents
  12. Thank you! Looking forward to seeing all the improvements.
  13. Though I've had the software for years, I just noticed that the details panel (on the lower right side of the main interface to HomeManage) does not display all of the line items in the Notebook. I track the details of auto maintenance in the Notebook, as that seems an appropriate use of the notebook. Although I have 34 line items in the Notebook, only the most recent 11 entries show up on the details panel. This is an issue because it is in the details panel that the Notebook entries are readable, not the Notebook entry dialog box. The Notebook entry dialog box, the box where I add line items, is cramped and doesn't allow me to see more than one entry at a time, so the details panel is better for an overview of service to my vehicle. And unlike the Comments box on the Additional tab of the Item Properties box, pressing the Enter key closes the dialog box instead of inserting a new line. By trial and error I learned that only CTRL+Enter inserts a new line. Is this the intended behavior? Another issue with the Notebook occurs in the dialog box where entries are added/edited. The description box is extremely limited in the amount of text it will accept, making it difficult or even impossible to capture enough details to describe a fairly typical maintenance event.
  14. I've had the same problem. It's quite frustrating to see it there but yet cannot move it anywhere, and cannot even delete it. And AFAIK there is no user guide to tell you how the program is designed to handle disposed assets so you can do what it expects.
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