dealio

This is great news, and I'm looking forward to this feature. Once it's here, that means I'll need to move all my attachments to the new Attachment folder. And that means that I'll need to manually edit hundreds of item records in HomeManage to tell it where the attachments were moved to. That will take hours of manual and tedious effort. Will you also provide a way to automate this process?
TIA
David

thanks for the detailed report.  We will look at this for the next update to the software.  Expect a release in the next month or so.

Windows 10 Pro, 64-bit 64GB RAM 400GB free SSD disk space HomeManage 2022 (22.0.0.8) The notebook feature that is available on the properties dialog for an asset allows me to track events that happen with a particular asset. For example I track each time that I get the car serviced for maintenance, the mileage on the car and the cost of maintenance. It works well for record keeping.
Recently I noticed that for one particular asset (a camera lens), I have made 9 short notes in the notebook, but only the most recent 5 entries show up in the Item Notebook section of the main window pane that displays asset summary information. Is there some way to get all the notes to show up in the list? When only some of the notes show up, it leaves the impression that the list is complete when it actually is not complete.
thanks,
David

Apparently not yet. I have the 22.0.0.8 (2022) version and there is no option to save an attachments folder that I can see.

Hi, if you check these boxes you should see a new NOTEBOOK item whenever the item is moved to another location or the status / assignment changes.  We are working on a free update for HomeManage that will be ready in a couple weeks, we will be adding the ability to make this a global setting for the update.
 

The HomeManage ID is a unique integer value that is created by the database file whenever a new asset is created.  It is not possible to have 2 assets with the same HomeManage ID
If the asset number field is left blank, we simply make the asset number the same as the HomeManage ID.  If you duplicate an asset, the HomeManage ID of the new duplicate asset will be different, but the asset number should be the same.

Just recently I was updating an item and noticed that the Asset#, which I sometimes refer to when pulling up an item, can be different from the HomeManage ID. For most of my records, these two are the same, which is what I like. I'm not certain how the 2 items I've noticed today have mismatched Asset#--HomeManage ID combinations.
So I have some observations/questions for clarification to help me manage items without creating a mess.
What's the relationship between Asset# and HomeManage ID fields?
I know from looking at the input form that I can change the Asset#, but I don't usually do that as there is no need to. The only exception I can recall is long ago I found that for several items the Asset# field contained a space preceding the number and that was causing problems for me--in that situation, for each asset I edited the Asset# field to remove the space before the number. The Barcode field matches the HomeManage ID field. Is this always true?
I don't think the Barcode field is editable by me. Just an observation, not a request to be able to edit it. The asset picture files appear to use the HomeManage ID number in the filename. Can/should I edit the Asset# fields so that the Asset# matches the HomeManage ID number?
Reason: I'd rather that they match to keep things simple for me, but I don't want to cause a problem in the app either.

Three different examples from my database:

Asset#    HomeManage ID    Barcode
125          122                          122   <<< not sure how many items are mismatched like this
122          192                          122  (note: there is no Asset# 192; how does this happen?)
190          190                          190   <<< this is what I expect to find Thanks for any explanations!
David
PS: Forgot to mention that some time ago I did some experimenting in the database with duplicates, clones and copies of items to learn what the differences/advantages of each type of copy is. How do duplicates, clones and copies handle these 3 fields?
 

There are two fields in the Asset Tracking section on the Additional tab of the Item Properties dialog box that I don't recall seeing in earlier versions of HomeManage (currently using v2022) -- did I just overlook them? Anyway, my question is how to use them. The fields are both checkboxes and their names are:
Record Changes in Location Record Changes in Status & Assignment If I check these boxes, where would I find the log of changes that they record? Or is that not how they work? If not, how do they work?
Thanks,
David

We did a video on this a few months ago.  Let me know if you need further assistance after watching:
https://youtu.be/_KjcRt2S0qQ

+1
Absolutely!! I also reported this back in Feb but have too busy to use the app and follow-up since.
@admin The Windows date/time in Control Panel indicates a DISPLAY format. M/D/YYYY simply means Windows should suppress leading zeros when displaying the date. 
Does it make any sense for Windows to offer the option of a date format that precludes the user from entering dates for more than two-thirds of the year? (No dates 11 to 31 in ANY month and forget about all of Oct, Nov and December) Does that make any sense?  Could this bug please be addressed please? Thanks

In follow-up, if I could make a suggestion? Use the windows format to indicate the input order: m/d/yyyy vs yyyy/m/d indicates user entry order: month-day-year vs year-month-day but don't restrict month or day to one digit, in any case, so we enter any date in a year. Thanks

The user date field in Homemanage 2021 is formatted M/D/YYYY so 2 digit months or days cannot be entered.  Can this format be changed?

As I have used the software over the years, backing up the database and image files has been a good practice. However there are other documents that I typically have linked to asset records which are vital for maintenance or other purposes. The issue is that the application does not allow me to store those documents within the program's data directories, which makes backing up the contents (everything associated/linked to an asset) a tedious task, since I would have to go to each asset's links to find the location of the documents that I've linked to that asset to back them up. Restoring would be equally as tedious. So I've resorted to a manual solution that keeps all associated documents in a "Documents" folder at the same level as the "Images" folder in the folder hierarchy. For any asset that I want to link documents to, I create a subdirectory with the asset's asset number and place the documents I want to link to that asset in the folder. I then open properties for the asset and link the documents in the new folder to the asset. The advantage is clear. When I want to backup the database, I only have to select one folder and everything is backed up.
Would such a feature be universally appealing enough to add it to the application? An add on to that feature would be to allow me to locate the document I want to link to, but have a checkbox option to make the application copy the file into a hierarchy as described above, thus containing all linked documents under one parent (or grandparent, etc.) folder.
Thanks for considering this
David

Hi, the problem is almost certainly the apostrophe in your user name.  It is a reserved character in the MS SQL database language used to update a record... We can fix this in the next several days and release a new free update. Sorry for the inconvenience.

The single quote seems to trip it up.  I'm guessing that the single quote doesn't get escaped.

Fields that contain an & work but cause the data to display incorrectly in the search for text results.  For example, A&M displays as AM with the M underscored.

In tab Item Properties->General, I have field Total Cost. When I export to Excel it's called Amount Paid. Personally I like Amount Paid  but in any case names should be consistent to avoid confusion (and user not need verify they're one and the same)
ALSO  Under General tab, field name Manufacturer in the GUI gets exported to Excel as CompanyName
 
/* EDIT */
Another issue: In tab Item Properties->General is field Dealer.  When I customize Tool->Preferences->Column it's called Vendor

I created a user defined date field. I can't enter 1/28/2022. As you can see in the screen recorded attachment file, it seems to literally want m/d/yyyy format (i.e It appears to ONLY accept a single digit for both month and day. NOT a 2 digit month or day.). Can I enter a date?
 
In video I cursor to the start and enter digits 12820200. Date appears as 1/2/8020. I tried a 2 digit month too, entering 0128 didn't work either. It shows as 0/1/28. Typing a backward slash between month and day doesn't have any effect either.
Video_2022-01-28_112500.wmv

Gotcha. That makes sense. I was using Date sold and Sold To for other reasons. (A Date and text field were conveniently located next to each other for what I wanted.) I'll change field usage and try again. Thanks. You can mark this one closed.
 
Speaking of date: did you see my other post. A user define defined date field won't accept a 2 digit month or 2 digit day. was part of the reason i reused something else

I'm trying to create a report of all the smart lights I have added to the data base so that I can insure that I got all the serial numbers, and other details correctly recorded. I've created a new category called "Smart Light" and applied it to each light added. But I cannot figure out how to do a simple filter of the data in the report designer, where Category = "Smart Light".
Second problem. I reviewed the video on YouTube about creating reports. I followed the steps in the video to select the fields that I wanted in the report, but found that the field selector (Available Fields, I think), excludes many fields, including several that I want to include in the report. Is there another way to create the report I want with all the fields I need? The filter I want to use and the fields I want to include are listed below:
Filters:
Category = "Smart Light" Fields for Smart Light report
Asset # Image 1 Brand Name Model Number Status Invoice/PO # Date Bought Serial Number MAC Address (wireless) Location/Room Field 1 Name = "HomeKit Code" (this is a user-defined field: User Field 20) Field 1 Value                                 (this is a user-defined field: User Field 21) Field 2 Name = "Host Name"      (this is a user-defined field: User Field 22) Field 2 Value                                (this is a user-defined field: User Field 23) Field 3 Name                               (this is a user-defined field: User Field 24) Field 3 Value                                (this is a user-defined field: User Field 25) The bold labels are the names I gave to user-defined fields listed to the far right of the field name above within parentheses.
TIA
David

As far as I can tell, It doesn't seem to multiply values by the quantity so the quantity is just a note.
I think you should enter $150 as the replacement cost of the three items.
Or you could have three entries each with a  qty of 1 valued at $50 - this would handle things like 3 different serial numbers.
 

@Pro86
I'm a user just like you and I came across this problem a few years ago. Somewhere on the forum I read about disabling Webcam Features as a work-around and it worked for me. You can get to the setting on Tools/Preferences on the Preferences tab on the right side of the dialog box. Uncheck Enable Webcam Features and see if that solves your crashing problem. If it does, it probably means your webcam is incompatible with the program.
As for the second issue you mention, user-defined fields, my experience is that they are spotty with regard to how they do or don't work. I have up to 78 fields defined and most of them work, but they were created in an older version of HM (which may be key). Anyway, some of them do NOT work. For example field #25 doesn't show up even though 24 and 26 do show up. In addition, I've found that in the Preferences dialog box where you define the user-defined fields, some field numbers are duplicated. For example, Field2 2, 10,  11 and 12 show up twice on the left side of the dialog box making it appear as though you can assign a name to them twice. So I just don't use the second occurrence of those fields and that seems to work.
Also be aware that there are some other quirks with Property column (contains User Field 1, User Field 2, etc.) is sorted alphabetically, not numerically, so Fields 10 - Field 19 are listed after Field 1 but before Field 2 and similarly Fields 20 - Field 29 are listed after Field 2 but before Field 3. This may make it easy to mistakenly use a field you didn't intend to use. Its also just counter-intuitive.
David

we are getting this type of question often lately:
==== QUESTION ====
Is it possible to import a Home Inventory Pro 2001 back-up file by Radium Technologies  into Home Manager?  I recently purchased a new PC and attempted to migrate my inventory in Home Inventory Pro 2011 into my new PC and found I was prevented form doing so as it appears Radium Technologies is no longer in business.  I have a large inventory that took years to document  and I am trying to avoid re-doing my inventory line item by line item.  I am evaluating the Free Trial version of Home Manager.
=== ANSWER ====
If you are able to export the Home Inventory Pro 2011 data to CSV format it can be imported into HomeManage using the FILE > IMPORT command from the main menu.  If anyone wishes to email us a CSV file from Home Inventory Pro we can do a video on how to import this data and maybe make some changes to the import if necessary to simplify the process.

Hi, regarding 4K displays.  We have an new update to HomeManage 2020 that show make the display font large automatically.  Have you downloaded the update?  HELP > CHECK FOR UPDATE from the main menu.
Regarding the other items, we will go over them in the next few days.  Thanks very much for the detailled report.

Recently I ran the update check to see if there were updates available for HM2020 version 20.0.0.10 and got the Update Error message:
Error: Update information for HomeManage 2020 could not be downloaded. Please contact Liberty Street Software for help. See the graphic.
What does this mean and how can I resolve it?
Thanks,
David

HI, yes we are working on fixing this problem.  Hope to have it fixed for the next free update.