butler.bj725@gmail

I purchased this product a few months ago and I just had to get a new computer and looking to re-down load the product on the new computer. When I went to the web site with the product key I get and error that I cannot down load it what do I need to do?

I had to purchase a new computer and need to re-down load the program on the new computer. When I go to the download I get a message that I cannot download it. How can I re down load the program I purchased a few months back?