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garlin007

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Everything posted by garlin007

  1. This sound similar to the problem in HomeManage where after adding about a dozen assets images can't be added to new or existing assets until the program is restarted.
  2. With regard to reusing asset numbers, I use HomeManage, but it has the same behavior where asset numbers are never reused. In a way this can be a good thing, since by never reusing numbers there is little chance of a conflict/confusion when you look at inventories from different dates. This could happen, for example, if you needed to restore your data from a backup or if you compared a report that you printed a while back to a current report. However, if you have a reason that you want to reuse the numbers of items that you previously deleted, then one thing to remember is that when you delete an item it is moved to Deleted Items, and is not actually removed from the database until you also delete it from Deleted Items. (Same idea as the Recycle Bin in Windows.) If you want to reallocate the number of an asset that you deleted, then edit it in the Deleted Items folder and move it to the appropriate folder in your collection. Once you have permanently deleted the item from the Deleted Items folder, though, it will be practically impossible to reuse the item numbers of the deleted coins.
  3. Procedure to duplicate the error: 1. Create a beneficiary named John Doe by entering John Doe as the Beneficiary in an asset. 2. Create a beneficiary named Jane Doe by entering Jane Doe as the Beneficiary in an asset. 3. Go to the View tab, expand Beneficiaries, click on Jane Doe, and then edit the properties of Jane Doe. 4. Change Jane to John and save the record. The system does not prevent a duplicate beneficiary.
  4. Although you can create a Beneficiary with just a single name (which the system assumes is a last name), when you subsequently edit the Beneficiary properties you can't save it with just a First or Last name. For example, if you created a beneficiary by typing "John" into the Beneficiary field of an asset, the system creates a Beneficiary with a Last Name "John". If you then go to the View tab and try to edit the properties of this Beneficiary, the OK button won't enable until there is both a First and Last name. Because of this restriction you can't move "John" from the Last Name to the First Name field.
  5. If you Search for Text using the Find dialog and sort the Items Found by AssetNum the resulting list of items is not sorted correctly. There are two cases. Case 1. If you set the sort to AssetNum before you start the search, then sort order of the Items Found is about 80% in order. Here is an example of the AssetNum order resulting from a search of my data: 4 12 53 50 135 150 142 177 180 174 186 198 244 246 254 289 298 302 317 335 348 331 342 346 407 402 403 405 Case 2. If the initial sort is something else, like Description, then when you press AssetNum to sort by AssetNum the resulting list is reversed. For this example the resulting order is descending Description.
  6. In my case, the HomeManageID is important to me since I have exported the inventory into a workbook into which I import the images programmatically, and I need the HomeManageID to do this. I have also shared the images in the AssetImages folder, so I am using HomeManageID to identify assets. At present I can only show the AssetNum on the HomeManage screen, so it is important to me that AssetNum and HomeManageID are the same. This will be rectified in the next version, when you plan to add HomeManageID to the list of possible fields that we can show on the lists. The present behavior does ensure that each item has a unique AssetNum, but doesn't ensure that all new items start with AssetNum = HomeManageID. Does your message imply that you don't plan to change which AssetNum is assigned to new assets which are created by Duplicating existing assets? True, when you delete an asset it is moved to the deleted items folder. In my case, the assets I deleted were assets I had accidentally entered twice, so I also deleted them from the deleted folder, leaving a gap in the AssetNums.
  7. I note that when you add a new item to HomeManage it assigns the same number to AssetNum and HomeManageID. However, if you Duplicate an asset, and if there are unused AssetNums (because you deleted assets), it does not. I don't think that this inconsistency was intended. I suggest that when you Duplicate an asset that HomeManage should assign the same number to the new asset's AssetNum and HomeManageID. I have not thoroughly researched and repeated this bug, but here is what I think is happening. Let's use a hypothetical example. Suppose that I have 197 assets numbered from 2-93 and 95-104, and 106-200. Assets 1, 94 and 105 were deleted, so there are no assets with those AssetNums nor HomeManageIDs. My guess of what is happening when you Duplicate an asset is that the program assigns the next number in sequence using Access for HomeManageID, but assigns the first unused AssetNum which is greater than the AssetNum of the duplicated item to the new asset. Using my example, if I duplicated item 50 the program would assign HomeManageID 201 and AssetNum 94 to the new item it created. Please keep in mind that this is just a theory based on which AssetNums I saw were assigned to the new assets I created using Duplicate. I discovered this problem days after-the-fact when I was trying to match photos to assets and discovered that the photo numbers didn't match the AssetNums for a few items in my database. I remembered that I created those assets using Duplicate and confirmed that there were no duplicate AssetNums in my database, meaning HomeManage assigned unused AssetNums to Duplicates it created. I have not actually verified that this happens every time you Duplicate an item nor have I determined the algorithm for assigning the new AssetNum. I note that AssetNum 1 wasn't assigned to any of the duplicated items, yet is unused in my database. This is why I am guessing that the AssetNum assigned to the new items is an unused number greater than the AssetNum of the item being duplicated.
  8. This bug is repeatable. 1. Show the Category tab or View tab in the main screen. Do not select any Category or View. 2. Select Tools, Preferences from the menu. 3. Select the Columns tab. 4. HomeManage crashes. 5. I did not test all of the Views, but the program also crashes when some views are selected. E.g. Vehicles. So that the user can edit the columns for the current view, HomeManage tries to select the currently displayed view in the Categories (of which "Showing a Category" is one of the values) dropdown on the Columns tab of the Preferences dialog. I think there is a bug in the Preferences when it tries to determine which view is active and no Category is selected. RELATED ISSUES / SUGGESTIONS Suggestion 1: There are 8 views in the Categories: dropdown. If the user selects a view other than one of the 8 (e.g. Status, Purchases, Groups, Warranty Expiration) then the Categories: is blank. Although it is possible to edit the columns from this dialog, the scheme isn't named and so it isn't possible to edit it without opening the preferences dialog while the view is being shown on the main screen. This makes it difficult to edit several views or to compare views. For example, if I wanted to replace AssetNum with HomeManageID on all my views, I couldn't do it by just opening the Columns preferences and using the drop down to iterate through the views. My suggestion is that every view should be named and be accessible via the Categories: drop down. Suggestion 2: I suggest that "View:" (singular) might be a better name than "Categories:" for the dropdown on the Columns preferences tab.
  9. Although when you create a new item the AssetNum is set equal to the HomeManageID, it is possible for the user to change the AssetNum at which point they will not be the same. Since the asset images are numbered using HomManagID,some users will find it useful to see the HomeMangeID instead of or in addition to the AssetNum. For example, I was browsing the images in my AssetImages folder, and wanted to add some information to the asset tied to the photo named Asset123(1).jpg. I couldn't find the asset, since I was not aware that the asset with HomeManageID 123 had an AssetNum of 35. Ultimately I had to open the Access database to figure out what was going on.
  10. I have more subtle problems with images using Windows 7 (documented in other tickets), and I found that using "Disable desktop composition" in the compatibility settings for the program helped ease, but not eliminate, my problems. As a way to help debug your problem, I suggest testing to see if changing the compatibility settings will fix or ease your problem. If you are not familiar with compatibility settings, here is a page from Microsoft's website which explains how to make the change. The changes, by the way, are totally reversible. http://windows.microsoft.com/en-ca/windows-8/older-programs-compatible-version-windows
  11. I believe that you will need to search and replace any single quotes with two single quotes when you make the query, like this: Before '[Assets].[YearMade] = '1800's' AND [Assets].[LocationID] <> 3 AND ... After '[Assets].[YearMade] = '1800''s' AND [Assets].[LocationID] <> 3 AND ...
  12. If you have a Year with a single quote mark in it, like "1800's", then when you select that Year on the View tab you get an error like Syntax error (missing operator) in query expression '[Assets].[YearMade] = '1800's' AND [Assets].[LocationID] <> 3 AND ... Similarly, you get an error if a Color has a single quote. I did not test all of the views, but you don't get this error if a Manufacturer has a single quote in the name. I suspect that this error will occur for all of the views which don't use a database record to store the property, such as Warranty Expiration, Expiring Leases, Color, Year, and Made Of.
  13. I have used HomeManage for a month, so I think I can answer most of your questions using my own experience. Q: Can I back up on Microsoft's OneDrive (this feature is disabled in the trial version)? A: When you back up using the built-in Backup Data to Internet function on the Tools menu, HomeManage creates the same kind of backup file that it does with the Backup Database function on the File menu, and then it FTPs this file to Liberty Software's FTP server, using your license key as an ID. When you run the Backup Database function it prompts you for a backup location and a file name for the backup. The default is the Backup folder under the HomeManage folder where the data is stored, but you can change the folder to your OneDrive. Then, OneDrive will back up the backup file you create to the Internet. Q: Under Item Properties there is section that says "In Vehicle." What is that? A: I don't use this feature of HomeManage, but I believe this gives you the ability to assign an asset to a Vehicle temporarily without losing the information about which room the item will be returned to when it is removed from the Vehicle. I think you could also use Vehicle for an extra level of location refinement in a room, such as to designate which table an art object is on or which desk a computer is on. Perhaps other board users could explain the cases where they found it useful to use a Vehicle instead of just creating a "Room" for the vehicle. Q: Can you explain the "Notebook" under Item Properties? Is that where you enter maintenance information.? A: I don't use this feature, either, but the manual says that this is for tracking expenses. One nice thing is that the Vendor is a link to a Vendor record, so it would be possible to get a report of all items outstanding at a particular vendor (e.g. a furniture repair shop) or all the money you spent with a particular vendor over a specific period of time. Q: One suggestion is to maybe break out the Notebook costs into labor cost, parts cost, and total costs. A: I suppose it is up to Liberty Software to consider how granular to make the cost types, but I can think of more like Tax, Shipping, Finance, Insurance, etc. I am not saying that I need more granularity, since I don't even use this feature, but if Liberty Software takes up your suggestion to add more cost types, then I would suggest that they be user-definable (like other fields which HomeManage allows to user to rename), since I think that different users would have different needs in terms of how they might want to divide up the costs. Q: Will there be a HomeManage 2015? A: I think I read in a few posts from Admin that Liberty Software is planning a 2015 version. Q: Last suggestion-add insurance policy number field in the "Add an Insurer" dialog box. A: The Insurance Policy (and expiry) are in the Asset record. The intent is for the Insurer to be a "contact" record, like for Dealer, Manufacturer and Buyer (Sold To), and all the contact records have the same information. The Insurer could be associated with several insurance policy types (Auto, Home, Business, Pet), or several different policies/expiry dates of the same policy type (e.g. one for each of two automobiles). This is why they are in the Asset, instead of in the Insurer. I haven't tried this, but if you want the Insurer to represent a policy, then you could create an Insurer for each policy, put the policy number and expiry in the Insurer's name, like "Alstate 12345-222-35 12/20/2015", and leave the policy and date fields blank on the asset records. When you renew the policy, you can just update the Insurer's name to have the new policy number and expiry date, and assuming that the new insurance covers the same assets, they will all have been updated with the new information. By the way, I think it would be significantly harder to maintain this information using the Proprties button, as I think HomeManage expects. I think that HomeManage expects you to search for all the items assigned to a policy, select them all, and then change the policy in all the assets using the Proprties button. However, the Properties dialog does not have the Expiry Date on it, so I think you would have to update these one by one for each item covered by the policy. Admin, shouldn't Expiry Date be on the multiple items properties form? BTW, qlinyear, you have posted several unrelated issues into a single topic with a vague title. This doesn't encourage others to read your post and contribute their comments. Also, once an answer has been posted, it will be difficult for future users to find and learn from the answer, so they will ask the same question again. I suggest that for your next posts that you put each idea into its own topic, and then give each a title which lets users know what the topic is about without having to read it. For example, titles like "Can I backup HomeManage to OneDrive?" or "What are Vehicles in the Asset Properties for?" or "Feature Request: Add Policy and Expiry Date to Insurer".
  14. Actually, it appears that error message isn't erroneous. The "long" Descriptions appear to be stored in the Categories for the session. However, if you close HomeManage and then reopen it the long descriptions are no longer there. I am changing the title of this thread from False error message when adding more than 50 chars of text to Category Description to Feature request: Make Description field for Category longer. I suggest a fairly long limit, like 500 or 1024 chars, whatever HomeManage normally uses for long text fields.
  15. Only once when I edited a photo did the thumbnail update after I edited the photo. I noticed at the time when the thumbnail did update that I edited the photo using Paint, while now I am editing it using my default editor which is Irfanview. I don't know if the difference in behavior is due to the program being used for editing. After editing an image I press OK on the Item Properties dialog with the Item Picture(s) tab selected, hoping that this will trigger an update to the thumbnail. I also tried selecting another tab before pressing OK, but this did not fix the problem. I notice that after editing that the image on the Item Picture(s) tab does not change, even if I select another tab and go back to the Item Picture(s) tab. It only changes on the Item Picture(s) tab if I save the item and then re-open it. The only way I have found to force the thumbnail to regenerate (other than to regenerate all of the thumbnails from the Tools menu) is to reopen the asset, and then copy the image and paste it back on itself. However, since HomeManage reduces the quality of images when they are loaded or pasted (I can see the reduction in file size), this manipulation reduces the quality of the jpg. Since the image I am editing is an image which HomeEdit has already reduced in quality, this adds up to three reductions in quality, (one by HomeManage when I originally loaded the image, one by IrfanView when I edit the image, and another by HomeManage when I copy and pase the image). How does HomeManage know if the image has been edited? Does it use the file date? Hash code? Perhaps if I knew this I could take an action to make HomeManage recognize that the image has changed so it will regenerate the thumbnail. Ideally, HomeManage should be able to detect if the image was changed after the thumbnail was last generated, and regenerate the thumbnail when required. As a second choice, I would like the ability to regenerate the thumbnails for just one asset to fix cases of missing or mismatched thumbnails.
  16. For most of the fields on the View tab, when you click on the field name like Groups or Manufacturer or Dealer you see all of the values for that field listed on the right side (where the assets are usually listed), including values which aren't associated with any assets. The listing also includes the other properties assigned to values such as Address and Website for Manufacturer or Phone numbers for Beneficiaries. I will refer to these fields as those for which the values can have additional properties. For other fields, like Status, Purchases, Warranty Expire, Expiring Leases, Color, Year and Made Of, when you click on the field name you get an asset list on the right side of all the assets for which a value is defined for that field. These are fields for which the values do not have additional properties. In addition, for five fields which have additional properties, namely Beneficiaries, Manufacturers, Groups, Vendors, and Vehicles, you can jump to the field/property listing from the View/Show menu. 1. I suggest that the Show menu should include almost all of the fields for which a property listing is available. This means adding Dealers and Insurers. (I say "most" since I am not sure if Queries should also be included since it is not really a field.) 2. Unlike for the fields on the View tab, there isn't a comparable function to list the properties of the Rooms and Categories via the Location and Category tabs. I suggest that 2a. the functionality to list the properties of Rooms and Categories be added, and 2b. that Rooms and Category be added to the View/Show list as well. 3. In the case of Categories, this can be done by adding Category to the top of the Category list on the Category tab, similar to how the field names Beneficiaries and Groups (and all the others) are over the values on the View tab. I would also change how the Category values list in the left and right panels on the Category tab to match how other fields which have properties list on the View tab. Specifically, on the left side only list categories which are assigned to at least one asset, and on the right side list all of the categories. (This could be user-controlled option via a checkbox labeled "Show empty categories", which might be useful to allow the user to assign an unused category to an asset by dragging it from the right panel to the category on the left panel. Likewise, the user might want to add items using images to a new category, and has to be able to select it in order to do so.) 4. I am not sure how you would list the properties of rooms, since at present selecting a Location on the left panel shows all the assets in that Location, and this is a valuable listing which you wouldn't want to replace with a property list for the rooms. Perhaps you could add Room to the View tab and use that to show the property list for the rooms. 5. For most of the fields, I would add a pseudo-value named like "*** No Status ***" or "*** No Manufacturer ***" or "*** No Category ***" to the left panel. When selected the right panel would list the assets for which the field has a Null value. This would enable the user to quickly find the assets for which a particular value isn't assigned. You already have this concept for the case when there is no location named "NO LOCATION" on the Location list. I would add "*** No Room ***" under each Location for the case where a Location is defined, but not a room. (In another topic I mentioned that a room was added to a "new" Location when I moved an asset from one Location to the new Location which didn't have any rooms, yet. I had dragged the asset to the Location name in the left panel. For this case I would have expected the asset to be moved to the "*** No Room ***" pseudo-value in the new Location.)
  17. When you add more than 50 characters to the Description in Category you get this message: The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data. (3163) However, the program appears to store the data anyway.
  18. When you permanently delete an asset, HomeManage does not delete the asset's images and Thumbnails from the AssetImages folder. I am not sure if there is a scenario where the user might want to keep the images, even though the assets have been deleted. In that case, whether or not HomeManage deletes the images when an item is permanently deleted could be set in the Preferences.
  19. I am referring to the bottom right quadrant of the main program screen where the program displays a summary of all the fields which have values for an asset. On that screen the "Comments" are displayed under the title "Notes". This same field is called "Comments" when editing a single or multiple assets, and in the list of possible fields you can search in on the Search for Text dialog. It is because of the Search for Text dialog that I noticed this discrepancy. I was trying to search for text in the Notes field and couldn't find it in the Search for Text dialog. As an aside, the picture of the multi-asset Properties dialog in the manual is way out of date. The current dialog has about twice as many fields as the one shown in the manual.
  20. I verified that I get similar errors when I press Use Full Editor in Chrome and Firefox.
  21. Thank you for the lead. It appears that I can edit the title and tags for a topic I started using the following procedure (assumes you are already logged into the message board): 1. Open topic. 2. Press Edit under the first post. 3. On the resulting edit screen, press the Use Full Editor button under the text of the first post. (Keep in mind that since the "full featured" editor is so slow that I can't type in it that I use only the plain text editor to enter text. This could be why I need an extra step to use the Full Editor.) This returns the following warnings (I am using IE11, but I think these errors are from the server, so I don't think they are browser dependent. I didn't test.): Warning: Illegal string offset 'edit_post' in /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php on line 2437 Warning: Illegal string offset 'edit_topic' in /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php on line 2495 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 114 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 127 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 136 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 137 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 141 4. Edit the Topic Tags. 5. Press Submit Modified Post, which returns these warnings: Warning: Illegal string offset 'edit_post' in /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php on line 2437 Warning: Illegal string offset 'edit_topic' in /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php on line 2495 Warning: Illegal string offset 'edit_post' in /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php on line 2214 6. The screen with the warnings in item 5 has no buttons, click on the Address in the browser and open the home page of the forums. Then re-open the HomeManage Support forum. I confirmed that despite all the warnings, the change was made. I tried to edit the tags for a topic which I replied to, but didn't start, and I guess that I did not have the appropriate permissions. However, I got these errors: Warning: Illegal string offset 'edit_post' in /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php on line 2437 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 114 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 127 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 136 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 137 Warning: Cannot modify header information - headers already sent by (output started at /home/libertys/public_html/admin/applications/forums/sources/classes/post/classPost.php:2437) in /home/libertys/public_html/admin/sources/classes/output/formats/html/htmlOutput.php on line 141
  22. HomeManage version 14.0.0.12 I am adding new items using images to a room. The assets in the room are sorted by AssetNum. If the first asset in the room (i.e. the asset with the smallest AssetNum.) has more than 2 images, then every item I add to the room shows the second photo of the first asset along with the photo of the asset I just added. For example, suppose the first asset in the room (AssetNum 200) is a painting and photo 1 is the front of the painting and photo 2 is the back of the painting. Now suppose I add a table to the room (AssetNum 225) and it has a single photo of the table. Immediately after I add the table using Add Items using Images, HomeManage shows the new item with the thumbnail of the table (AssetNum 225) on the left and the thumbnail of the back of the painting (AssetNum 200) on the right. If I click on the thumbnail of the back of the painting HomeManage opens the appropriate full size image for Asset 200. If I move the curser in the asset list to another asset, say Asset 224, and then move it back to Asset 225, then I only get one thumbnail for Asset 225, as expected. This only happens if the first asset in the list has more than one photo. I don't believe that the "first" asset with multiple photos has to be under the cursor before adding the new item for the bug to appear, since in practice the cursor is over the item most recently added when adding a new item. I have not fully documented/tested the following variations of this bug, but from recollection, if the new asset has two photos, then the phantom extra thumbnail shows up as photo 3 for the new item, but the extra thumbnail is still of photo 2 for the first item. Also from recollection, I tried sorting the asset list so the first item in the new sort order doesn't have more than photo, and this "fixes" the bug (and vice versa if the first asset in the new sort order has more than one photo).
  23. If I would like to add/remove/edit the tags attached to a topic, how do I do this?
  24. The field length for Web Site in the Manufacturer record appears to be limited to 50 characters. I have found that quite a few of the URLs I would have used for this field are queries and that with parameters many of the URLs are between 70 and 100 characters. I suggest that this field be widened to at least 100 characters.
  25. Yes you can change a value in multiple items at the same time. First, select all the items you want to change on the right side using the standard methods (i.e. click on the first item, then hold down the Ctrl key and click on other items to add them to the group of selected items). This means that you first have to get all the items visible together on the right side. Since you say the items are in different locations, most likely you will have to select a criteria like Category or one of the Views to get a short list of items to select from. For example, suppose that you want to add the same manufacturer to five chairs. You might first select "Chairs" on the Category tab, and then select the five chairs you want to change. After the items have been selected, press the "Proprties" (sic) button on the ribbon, and add information to the Properties dialog. The changes you make will affect all five chairs. Any fields you leave blank on the Properties dialog will not be changed for any of the chairs. I don't believe you can delete a field from multiple items this way, though. Keep in mind that for a half dozen fields there is a way for you to update the value for that field in every place where it is used. These fields the Locations/Rooms, Categories, and most of the fields on the View tab. For example, suppose you created a Manufacturer called "Rosental", and then you realized that the spelling should have been "Rosenthal". On the View tab, click Manufacturers, and then Rosental. Right click on Rosental and choose Properties. Now change the Manufacturer's name in the Edit Manufacturer box to Rosenthal, and this change will apply to all places where Rosental was used. You will note that you can also use this properties box to add information about the Manufacturer, such as an address or website.
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