Hi there! I too am experiencing this same issue... the software crashes pretty much after every image I copy into an item. I'm using Win 8.1, and the process I'm following is: 1. Add item 2. Complete relevant details 3. Copy image from a website (I tried saving one of the images & it's only 11kb so don't think size is the issue) 4. Paste into Item Pictures tab 5. Ok I really like the software, however this bug is very frustrating and time consuming. Can you please advise if there's a fix?