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Found 23 results

  1. I added a couple entries in the item notebook for a monitor that was already in the database. There were already 5 notes in the notebook, thus making a total of 7 notes in the notebook for the monitor: one note on each day of Jan 16, 17, and 18 in 2018, 2 notes on October 24 and 2 notes on October 27 in 2020. I had no problems entering the notes into the notebook. But when I click OK on the notebook entry dialog and view the results on the main panel, only the last note shows. I thought maybe the older notes got deleted somehow, so I went back into the Notes dialog and all three notes are stil
  2. The setting in the subject can be found under the View menu, Customize item. In the dialog box, select the Toolbar tab and near the bottom on the right is a check box labeled Show text labels that enhances the toolbar buttons by placing short text labels beneath the icon. Very helpful for remembering what some of them do. However, this labeling goes away after I close the application. The next time I run it, the labels are not there and the setting has reverted to unchecked. Can this be fixed? TIA David
  3. Following the directions on the install process, I upgraded HM2019 to HM2020 by supplying the same directory information for the 2020 upgrade as I was using for the 2019 version. The application installed into the old program directory with no issues. However the installation process deleted my Assets.mdb data file and all images in my AssetImages folder and replaced both with the stock demo Assets.mdb data file and the accompanying 2 images. This is an outrageous upgrade process! This would have been DISASTROUS has I not had backups of the data file and the images available through Windows 10
  4. Under view by, the columns appear to be using the "By Collection" preferences, but aren't showing the "Stamp Type". Is this something that can be fixed?
  5. I have a NAS for which I bought several HDs (hard drives) of exactly the same brand (WD) and model (Red) but different capacities (10 or 12TB), and from three different vendors. I wanted to add the HDs to inventory with the proper product details such as order number, S/N, P/N, model, dealer, warranty, etc. as well as cost details. I created an item with all the this information in the designated fields, then linked the NAS unit as the parent item using the Linked Assets tab of the Item Properties dialog box. Then I duplicated the item several times. The duplicates were smart enough to blank o
  6. I attempted to put the words "Manufacturer's Limited" in the Warranty Type field on the Additional tab of the Item Properties dialog box and received a technical error. See below. I have noticed before that this error also happens when I try to put a single quote in the Description text box of the Add an Attachment dialog box. My guess is the single quote is a string delimiter in internal code and placing a single quote in a text entry confuses the code because of the special meaning of single quotes. The presence of of single quotes as text delimiters in the error message seems to support my
  7. I opened the Preferences dialog box (Tools>Preferences) and went to the Field Names tab to check on some fields I had added some time ago. While there, I noticed something odd. There are duplicate entries for some (many) text fields. The duplicate names are in the "Property" column, not the "Value" column. For example, I found 2 rows each for these fields: User Field 10 (both of these have the exact same entries in the Value field - a value I entered) User Field 11 (one of the duplicate rows has an entry in the Value column that I entered; the other is blank) User Field 1
  8. I am using StampManage USA 2018. I collect only Commemorative stamps and I am slowly entering my stamp collection into the program. I've noticed on numerous instances that the stamp image panel in the lower right corner of the StampManage window stops displaying the image of the selected stamp. This seems to happen after maybe 45 to 60 minutes of heavy usage of the Add Stamp(s) dialog and viewing my collection with a few Properties edits mixed in. I have to close the program and then re-open to restore normal image viewing. It's really annoying when I'm concentrating on getting my stamps
  9. After paying for and installing an upgrade to 2018 from 2014, I can not use the application without changing Windows settings to dollars or euros, but my system is in Norwegian kroner (kr) and is the one I use. I've tried to change a lot of settings to make it work, but it's not possible. As soon as I do not have default settings for dollars or euros, I get the "Please enter a currency" error message. The error message appers as soon as I try to edit an item or save a new one. For example the amount 100 appears as "k100,,00" instead of "kr 100,00". I'd like the amounts to appe
  10. I went to check HomeManage 2018 for updates by using the menuitem under the Help menu "Check for Updates...". When I clicked, nothing happened. The normal application that runs to check for updates did not appear on screen, and there was no error message or dialog box -- absolutely nothing happened. Ultimately I checked the home folder for the application and found what appears to be an outdated application called CheckForUpdate_HM2017.exe. I wondered how that happened, but figured it may be because I installed the 2018 version on top of the 2017 version. So I renamed the .exe to .exe_SAV
  11. I've created 2 user-defined date fields to capture shipped date and received date in HM 2017. When adding an asset I attempted to put a two-digit day in the day part of the field and when pressing the second digit of the day, the cursor advances to the next field (year) and places the number I typed in the year field. The same phenomenon happens when I try to use a two-digit month -- the second digit of the month gets placed in the day field. Is this a bug or something about the configuration I have created? TIA David
  12. When I clicked the properties of the House location, a dialog with tabs General, Attachments, Item Picture(s) and Notebook appeared. My goal was to add some lawn maintenance that I had done recently to the Notebook. That task worked well, but I decided to add images of the house -- didn't realize that I could. Adding the images to House worked as expected. I then went to add images of the shed behind the house to a location I created called Shed. I added 3 images in the order they appear in the app, 1, 2, 3. The first two images worked as expected and the images appeared in the dialog as
  13. Occasionally when adding assets to the database, I use a low quality image with the asset just to complete the process of adding the asset to the database. Later I may find a higher quality image that i would like to replace the lower quality image. Sometimes the application will not let me delete this image, if it is the first image for the asset. I haven't seen an issue deleting second, third, fourth, etc. images, just the first one. And the issue is sporadic, so it doesn't always happen. My work around is usually one of two methods: manually delete the image file from the image folder
  14. I've noticed that often the thumbnail images of assets in the asset list pane (top pane on the right) will have black bars added above and below the thumbnail image, though the image that I supplied to the application does not contain those black bars. These black bars never overlay the thumbnail, but they obscure the image so much that sometimes its difficult to tell what the image is. Note that I have noticed black bars on the left and right sides of thumbnail images as well, though the original images had no such bars. The combination together makes for a screen of thumbnails that are hard
  15. I use several user-defined fields to track information about my assets. Of them, I use 6 text fields to allow me a choice for unique field names per asset. For example, I have created the following user-defined text fields: User Field 20 is labeled "Field 1 Name" User Field 21 is labeled "Field 1 Value" User Field 22 is labeled "Field 2 Name" User Field 23 is labeled "Field 2 Value" User Field 24 is labeled "Field 3 Name" User Field 25 is labeled "Field 3 Value" When creating a new asset, fields 20 - 24 above show up in the "Custom Fields" tab (which I r
  16. If you have a Year with a single quote mark in it, like "1800's", then when you select that Year on the View tab you get an error like Syntax error (missing operator) in query expression '[Assets].[YearMade] = '1800's' AND [Assets].[LocationID] <> 3 AND ... Similarly, you get an error if a Color has a single quote. I did not test all of the views, but you don't get this error if a Manufacturer has a single quote in the name. I suspect that this error will occur for all of the views which don't use a database record to store the property, such as Warranty Expiration, Expiring Leases, Colo
  17. This bug is repeatable. 1. Show the Category tab or View tab in the main screen. Do not select any Category or View. 2. Select Tools, Preferences from the menu. 3. Select the Columns tab. 4. HomeManage crashes. 5. I did not test all of the Views, but the program also crashes when some views are selected. E.g. Vehicles. So that the user can edit the columns for the current view, HomeManage tries to select the currently displayed view in the Categories (of which "Showing a Category" is one of the values) dropdown on the Columns tab of the Preferences dialog. I think there is a bug in the Prefere
  18. Procedure to duplicate the error: 1. Create a beneficiary named John Doe by entering John Doe as the Beneficiary in an asset. 2. Create a beneficiary named Jane Doe by entering Jane Doe as the Beneficiary in an asset. 3. Go to the View tab, expand Beneficiaries, click on Jane Doe, and then edit the properties of Jane Doe. 4. Change Jane to John and save the record. The system does not prevent a duplicate beneficiary.
  19. Although you can create a Beneficiary with just a single name (which the system assumes is a last name), when you subsequently edit the Beneficiary properties you can't save it with just a First or Last name. For example, if you created a beneficiary by typing "John" into the Beneficiary field of an asset, the system creates a Beneficiary with a Last Name "John". If you then go to the View tab and try to edit the properties of this Beneficiary, the OK button won't enable until there is both a First and Last name. Because of this restriction you can't move "John" from the Last Name to the First
  20. If you Search for Text using the Find dialog and sort the Items Found by AssetNum the resulting list of items is not sorted correctly. There are two cases. Case 1. If you set the sort to AssetNum before you start the search, then sort order of the Items Found is about 80% in order. Here is an example of the AssetNum order resulting from a search of my data: 4 12 53 50 135 150 142 177 180 174 186 198 244 246 254 289 298 302 317 335 348 331 342 346 407 402 403 405 Case 2. If the initial sort is something else, like Description, then when you press AssetNum to sort by AssetNum the resulting list
  21. Only once when I edited a photo did the thumbnail update after I edited the photo. I noticed at the time when the thumbnail did update that I edited the photo using Paint, while now I am editing it using my default editor which is Irfanview. I don't know if the difference in behavior is due to the program being used for editing. After editing an image I press OK on the Item Properties dialog with the Item Picture(s) tab selected, hoping that this will trigger an update to the thumbnail. I also tried selecting another tab before pressing OK, but this did not fix the problem. I notice that after
  22. HomeManage version 14.0.0.12 I am adding new items using images to a room. The assets in the room are sorted by AssetNum. If the first asset in the room (i.e. the asset with the smallest AssetNum.) has more than 2 images, then every item I add to the room shows the second photo of the first asset along with the photo of the asset I just added. For example, suppose the first asset in the room (AssetNum 200) is a painting and photo 1 is the front of the painting and photo 2 is the back of the painting. Now suppose I add a table to the room (AssetNum 225) and it has a single photo of the table. I
  23. Create a new room, then try to select in in anticipation of adding new items. If you click on the folder icon, nothing happens. If you click on the room name, instead of selecting the room the system tries to edit the room name. To select the room you need to first select another room and then the room you just added. Also, the new room is at the bottom of the list instead of in the list alphabetically. If you close the application and reopen it, it will sort alphabetically.
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