Jump to content
geoffhobson

invalid code

Recommended Posts

I have paid for coin manage 2013uk version, but when I tried to activate it claims to be an invalid code. I have e mailed 3 times so far with no response. Does anyone have a fix for this? I am beginning to wish that I had not "upgraded" as I have lost all my data and it has cost me money and is not working.

Share this post


Link to post
Share on other sites

I have the same problem. I just bought the CoinManange 2013 (CD-ROM) download and License. I have entered the product validation code many times but it will not take it and ask for a valid code. Liberty Street has not answered any of my 3 e-mails. What a great company and excellent customer service! I see others have sent e-mails without any response.

Share this post


Link to post
Share on other sites

I have the same problem. I downloaded the trial version, paid and got a product key code that does not work. I got one response but it didn't help. I could download the full program and then apply the product key code, perhaps this would work, but I'm apprehensive that this would either wipe out the data I have entered, or I might not be able to restore the data from a backup I would create. Was anybody successful in installing the whole program and then loading in the previous data from a backup?

UPDATE - this item was resolved, but I'm not sure how. I believe that possibly the key would not work with the trial version. I downloaded the full version and the key would still not work. I created a backup and uninstalled both versions and then re installed the program from the original full system download that I had saved (I'm emphasizing that I did not re-download). After this installation, the key worked AND, all my data that I had entered in the trial program was retained - I'm assuming that the installation searched certain file directories and identified it. I'm far from clear that this is what really happened, but this is my best guess.

Share this post


Link to post
Share on other sites

I had the same problem, but when I looked at the email with the activation code, there was a remark saying if you were having trouble doing this trying copying and paste code in instead of typing it in. It worked, don't know why but it worked.

Share this post


Link to post
Share on other sites

My product activation key did not work even when typed OR cut and pasted it into the trial version. Any fixes out there or can an Admin email me a solution? I have 3 day left..

UPDATE: Downloading the 2015 software did the trick. It accepted the product key. The trial version would not. I retained all my data with the installation of the full coinmanage program.

Share this post


Link to post
Share on other sites
Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...