Tomp Posted August 25, 2016 Report Share Posted August 25, 2016 When you purchase an older version of Liberty Street software from an online (aka Amazon) retailer, how do you update it? I have not been able to and thus feel that I have not gotten what I've paid for. Answers? Quote Link to comment Share on other sites More sharing options...
admin Posted August 25, 2016 Report Share Posted August 25, 2016 Hi, if you purchased an older version of a product, such as CoinManage USA 2013 for example, you can upgrade to the latest version for upgrade price which is 19.95 at our site. Quote Link to comment Share on other sites More sharing options...
Tomp Posted August 25, 2016 Author Report Share Posted August 25, 2016 What about my original purchase price? Quote Link to comment Share on other sites More sharing options...
Tomp Posted August 25, 2016 Author Report Share Posted August 25, 2016 What happens when you upgrade again? Does my second purchase then become invalid for updates too? Quote Link to comment Share on other sites More sharing options...
admin Posted August 25, 2016 Report Share Posted August 25, 2016 1 minute ago, Tomp said: What happens when you upgrade again? Does my second purchase then become invalid for updates too? As an example: The cost for CoinManage USA 2015 to upgrade each year is 19.95. If you have the current version of the software you can download the free updates. If you decide not to upgrade you can use the version you have indefinitely but won't be able to download the free updates. Quote Link to comment Share on other sites More sharing options...
Tomp Posted August 25, 2016 Author Report Share Posted August 25, 2016 I understand you have a newer version for September. I guess purchasing one now would be pointless as it will be invalid for updates. Correct? Quote Link to comment Share on other sites More sharing options...
admin Posted August 25, 2016 Report Share Posted August 25, 2016 anyone who upgrades now would get a free upgrade to the 2017 edition. But it is better to wait until 2017 comes out in September so you don't have to upgrade twice in a month. Quote Link to comment Share on other sites More sharing options...
Tomp Posted August 25, 2016 Author Report Share Posted August 25, 2016 How long am I able to update the product once I purchase it? Quote Link to comment Share on other sites More sharing options...
admin Posted August 25, 2016 Report Share Posted August 25, 2016 Till the 2018 edition comes out. Quote Link to comment Share on other sites More sharing options...
Tomp Posted August 25, 2016 Author Report Share Posted August 25, 2016 So, I need to wait until September versus purchasing any software right now? Quote Link to comment Share on other sites More sharing options...
admin Posted August 25, 2016 Report Share Posted August 25, 2016 like I said, if you purchase the upgrade now you would be able to upgrade in September for free. We would just email you the new download & activation code for the 2017 edition when it is released. Quote Link to comment Share on other sites More sharing options...
Tomp Posted August 25, 2016 Author Report Share Posted August 25, 2016 Thank you. If I started now, would the new upgrade wipe out my work till that point? Quote Link to comment Share on other sites More sharing options...
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