Guest Anthony R. Krusz Posted September 2, 2016 Report Share Posted September 2, 2016 When I try to upload my database of my stamp inventory to the internet the program displays an error message icon with a whole page of code as follows? ChilKatlog: Putfie: etc..................of code listings. However, the local back up continues to work just fine. This is the first time that has happened. What is wrong? Quote Link to comment Share on other sites More sharing options...
admin Posted September 3, 2016 Report Share Posted September 3, 2016 Hi, this should be working again. We had to increase the server space. Quote Link to comment Share on other sites More sharing options...
ARKCPA Posted March 6, 2017 Report Share Posted March 6, 2017 Getting error message again: I guess there is a need to increase the server space again. Quote Link to comment Share on other sites More sharing options...
admin Posted March 6, 2017 Report Share Posted March 6, 2017 Ok we will take a look at this soon and fix. Thanks for the report. Quote Link to comment Share on other sites More sharing options...
ARKCPA Posted March 7, 2017 Report Share Posted March 7, 2017 Fixed, Thanks Quote Link to comment Share on other sites More sharing options...
Guest Larry Posted July 22, 2017 Report Share Posted July 22, 2017 I am having this same problem now. Any fix for me? Quote Link to comment Share on other sites More sharing options...
ARKCPA Posted July 22, 2017 Report Share Posted July 22, 2017 Seems to working fine again, thanks Quote Link to comment Share on other sites More sharing options...
Guest Larry Posted July 23, 2017 Report Share Posted July 23, 2017 Thanks! It is working for me again also. Quote Link to comment Share on other sites More sharing options...
admin Posted July 24, 2017 Report Share Posted July 24, 2017 Yes it should work for everybody now, we had to increase our storage limits. Sorry for the inconvenience. Quote Link to comment Share on other sites More sharing options...
brianh Posted January 19, 2018 Report Share Posted January 19, 2018 Hi , I am having the same problem frequently Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted June 26, 2019 Report Share Posted June 26, 2019 I just upgraded from CoinManage 2018 Deluxe to 2019 Deluxe. I tried backing up to the internet but it keeps hanging. See attached, it seems to always freeze up at this same spot. Quote Link to comment Share on other sites More sharing options...
admin Posted June 27, 2019 Report Share Posted June 27, 2019 16 hours ago, Guest DennisW said: I just upgraded from CoinManage 2018 Deluxe to 2019 Deluxe. I tried backing up to the internet but it keeps hanging. See attached, it seems to always freeze up at this same spot. we will take a look and put in some error reporting to see what could be the issue here. Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted July 14, 2019 Report Share Posted July 14, 2019 Any progress on finding a solution to the problem? It's still not working. This is why I paid $25 for the upgrade, what did I get for my money? Quote Link to comment Share on other sites More sharing options...
admin Posted July 14, 2019 Report Share Posted July 14, 2019 3 hours ago, Guest DennisW said: Any progress on finding a solution to the problem? It's still not working. This is why I paid $25 for the upgrade, what did I get for my money? Do you have any sort of firewall which could be preventing an application from accessing the internet? Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted July 20, 2019 Report Share Posted July 20, 2019 Not a firewall but I'm using Nord VPN, but I can access other sites just fine. I just tried it with Nord disabled and it still doesn't work. Any other ideas? Quote Link to comment Share on other sites More sharing options...
admin Posted July 21, 2019 Report Share Posted July 21, 2019 do you get a detailed error message? if so, could you do a screen shot of it and post it here or email to: techsupport@libertystreet.com Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted July 21, 2019 Report Share Posted July 21, 2019 Could it possibly have something to do with the fact that my backup directory is actually on my OneDrive? My local files are stored locally. Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted July 26, 2019 Report Share Posted July 26, 2019 Well if you can't get the one feature working that I paid my $25 for, how can I get a refund? Throwing up your hands and saying "we don't know why it doesn't work" is not acceptable. Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted August 1, 2019 Report Share Posted August 1, 2019 So I installed the latest update to my Coin Manage 2019 Deluxe last night and it seems the internet backup issue may now be resolved. While the program still seemed to hang (it said not responding within 10 seconds of starting the process) it did seem to be actually doing its thing while appearing to be unresponsive. I checked it an hour later and the program was responsive again so it seems the backup did indeed finish. <sarcasm>Thanks for letting me know.</sarcasm> Quote Link to comment Share on other sites More sharing options...
admin Posted August 2, 2019 Report Share Posted August 2, 2019 7 hours ago, Guest DennisW said: So I installed the latest update to my Coin Manage 2019 Deluxe last night and it seems the internet backup issue may now be resolved. While the program still seemed to hang (it said not responding within 10 seconds of starting the process) it did seem to be actually doing its thing while appearing to be unresponsive. I checked it an hour later and the program was responsive again so it seems the backup did indeed finish. <sarcasm>Thanks for letting me know.</sarcasm> How big is your data file? Bigger files can take awhile to upload. We will try to improve the progress indicator for these backups Quote Link to comment Share on other sites More sharing options...
Guest DennisW Posted August 23, 2019 Report Share Posted August 23, 2019 My data file is 227MB Quote Link to comment Share on other sites More sharing options...
ARKCPA Posted October 27, 2019 Report Share Posted October 27, 2019 Problem arises again after a long time having this situation resolved: can no longer back up to internet; increase storage? Quote Link to comment Share on other sites More sharing options...
admin Posted October 27, 2019 Report Share Posted October 27, 2019 sorry about that. Had to update some billing information. Kindly try again Quote Link to comment Share on other sites More sharing options...
ARKCPA Posted October 30, 2019 Report Share Posted October 30, 2019 Thanks, working again. Quote Link to comment Share on other sites More sharing options...
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