admin Posted April 25, 2017 Report Share Posted April 25, 2017 If you have: - Lost your activation code and need to retrieve it. - Need the link to download the product you purchased. - Are getting "Product Code In Use.." messages when trying to activate. - Need to deactivate your code for any reason. (Perhaps you were unable to deactivate before a previous computer had a hard drive crash). we have created a new page that will let you retrieve this info and will deactivate your code. Simply enter the email address used on your order and the info will be sent to you. Your code will also be released for re-use which should eliminate the "code in use" error. If you purchase on AMAZON, please email us. Quote Link to comment Share on other sites More sharing options...
wchettel Posted December 4, 2019 Report Share Posted December 4, 2019 I just installed my StampManage USA 2019 on a new Windows 10 PC. When I try to activate by pasting in the product key that was emailed to me, I get this message: "The Product Key You Typed Is Already In Use". When I click on the link above and type in my email address, it tells me: "Product keys have been sent. We've found your product keys and sent them to your email address." But I do NOT receive an email AND, the code is not deactivated! I already have the product key and just need the previous installation deactivated! Please help!! I've sent an email to your tech support but got no reply. Quote Link to comment Share on other sites More sharing options...
wchettel Posted December 5, 2019 Report Share Posted December 5, 2019 Ok, I finally got a reply to my request via the "New Page" link. The Product code sent is identical to what was emailed to me when I originally bought SM2019 on Jan 22, 2019. I still get the exact same message as above. So, it seems as if my previous registration has NOT been deactivated like your message above states. WHAT SAY YOU?? randy 1 Quote Link to comment Share on other sites More sharing options...
bronxkid Posted March 9, 2020 Report Share Posted March 9, 2020 had a computer crash. how do I reinstall stampmanage 2020.i do not have a disk? any help would be appreciated Quote Link to comment Share on other sites More sharing options...
admin Posted March 9, 2020 Author Report Share Posted March 9, 2020 Hi, did you purchase the STAMPMANAGE DELUXE 2020? if so, to install the Deluxe 2020 you would download from these 2 links: https://s3.amazonaws.com/LSSDownloads/StampMngShip2020.exe AFTER installing the program from the link above..download and install the Additional Images setup from: https://s3.amazonaws.com/LSSDownloads/StampMng2020Images.exe Quote Link to comment Share on other sites More sharing options...
bronxkid Posted March 9, 2020 Report Share Posted March 9, 2020 originally was deluxe last few years was only the USA 2020 version thanks again Quote Link to comment Share on other sites More sharing options...
Guest Louis Robidoux Posted June 18, 2020 Report Share Posted June 18, 2020 I tried to download from the 2 links above twice, and I still weren't able to get the 2020 upgrade. Quote Link to comment Share on other sites More sharing options...
admin Posted June 18, 2020 Author Report Share Posted June 18, 2020 4 minutes ago, Guest Louis Robidoux said: I tried to download from the 2 links above twice, and I still weren't able to get the 2020 upgrade. are you at a comcast.net email address? they seem to reject many emails that have download links in them. Anyways, can you email sales@libertystreet.com and we can lookup your info Quote Link to comment Share on other sites More sharing options...
Chop733g Posted February 25, 2021 Report Share Posted February 25, 2021 Just downloaded StampManage 2021 yesterday - and I cannot find the Thank you for your order page. SO I cannot find the link for installing the additional Images Setup, Also How do I change the opening page to show StampManage 2021? instead of 2020? Quote Link to comment Share on other sites More sharing options...
admin Posted February 25, 2021 Author Report Share Posted February 25, 2021 HI, the link to Download images is under the HELP menu in the program. It is called DOWNLOAD ADDITIONAL IMAGES. are you referring to the splash screen that shows when you start the program? We updated that a few weeks ago, will make sure it is correct in the setup program. Quote Link to comment Share on other sites More sharing options...
Guest Cstars17 Posted July 4, 2021 Report Share Posted July 4, 2021 Hi, Just upgraded to the 2021 version and the download link in the email won't work. Error message: "This XML file does not appear to have any style information associated with it. The document tree is shown below." Help! Thanks Quote Link to comment Share on other sites More sharing options...
Guest Cstars17 Posted July 4, 2021 Report Share Posted July 4, 2021 Ignore previous message. I got it to work. Quote Link to comment Share on other sites More sharing options...
Guest Randy Posted October 9, 2021 Report Share Posted October 9, 2021 I have just set up a new computer. My data is on a separate hard drive that was moved to this new computer. I installed Stampmanage Canada 2020 and all my collection data is loading as expected. When I try to activate I get the " The Product Key You Typed Is Already In Use" error mentioned above. I go to the New Page" link. The Product code sent is identical to what was emailed to me when I originally bought SM2020 on 03.04.2020. I still get the exact same message as above. So, it seems as if my previous registration has NOT been deactivated like your message above states. Please advise Quote Link to comment Share on other sites More sharing options...
randy Posted October 9, 2021 Report Share Posted October 9, 2021 have just set up a new computer. My data is on a separate hard drive that was moved to this new computer. I installed Stampmanage Canada 2020 and all my collection data is loading as expected. When I try to activate I get the " The Product Key You Typed Is Already In Use" error mentioned above. I go to the New Page" link. The Product code sent is identical to what was emailed to me when I originally bought SM2020 on 03.04.2020. I still get the exact same message as above. So, it seems as if my previous registration has NOT been deactivated like your message above states. Please advise admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted October 11, 2021 Author Report Share Posted October 11, 2021 On 10/9/2021 at 2:49 PM, randy said: I installed Stampmanage Canada 2020 and all my collection data is loading as expected. When I try to activate I get the " The Product Key You Typed Is Already In Use" error mentioned above. Hi, we have released your code and replied via email. It should work now. We are going to work on a way for the user to release codes online from a page on our site. Right now, you can email us the code and we will release it for re-use. Quote Link to comment Share on other sites More sharing options...
randy Posted October 11, 2021 Report Share Posted October 11, 2021 Received your email and my code works once again. Thanks for your quick reply. Quote Link to comment Share on other sites More sharing options...
Stamp-man Posted August 1, 2022 Report Share Posted August 1, 2022 Hi my old computer that had SM 2022 Deluxe version on it died, so I was unable to deauthorize it before downloading and installing the program again. When I try to get to the full version it says Product Key is already in use. Any assistance is greatly appreciated. Quote Link to comment Share on other sites More sharing options...
k.randy Posted August 11, 2022 Report Share Posted August 11, 2022 My PC died, reinstalled StampManage USA 2022, time to enter activation key got the product key already in use. Got the replacement key emailed back (same product key as first one) and still get same message when I try to enter. HELP! admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted August 11, 2022 Author Report Share Posted August 11, 2022 Hi, kindly email the activation code to: sales@libertystreet.com and we can release it for re-use. Quote Link to comment Share on other sites More sharing options...
WorriedUser Posted March 1, 2023 Report Share Posted March 1, 2023 When will the "codes" page be updated for 2023 codes for StampManage Code Lookup Deluxe? TIA, - Don Quote Link to comment Share on other sites More sharing options...
Georg.E Posted May 9, 2023 Report Share Posted May 9, 2023 Getting the "already in use" error after re-installing Stamp Manage Deluxe 2023 following a re-install on a new machine. Used the link to re-trieve my product Key (which I already had) and am still getting the same error. Any advice on how to make the error go away? Quote Link to comment Share on other sites More sharing options...
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