Enlarged display preview stops working after adding new stamp to the collection

[Guest Tim]

When I first open the software and browse the "general issue" stamps one by one using the down arrow, the enlarged preview updates correctly to each stamp, but when I "add stamp..." and come back to the "general issue" to browse the stamps again, the enlarged preview no longer updates.  The image that remains is the last stamp I viewed before adding a stamp.

[Gerry F]

Tim,

 

I have encountered somewhat the same problem.  In my case, it seems to be intermittent - that is, I don't think it occurs every time you add stamps, but when I encounter it, it seems quite persistent.  I have had some luck simply closing the current window and re-opening, but it sometimes takes several tries before StampManage displays the correct stamp.  This is not a solution, but I will back you up on the fact that this condition exists. 

Good luck,

Gerry F

 

[Tim P]

Thank you Gerry!  I'll have to try this a few ways and document exactly the behavior.  Maybe this will help further identify the bug.

[admin]

Hi, ok we are going to try to reproduce this here.  Thanks for the report.

[Tim P]

Hello Admin,

I just bought 2018 and it's still not working correctly.  I'm beginning to think I need to invest in another software.  Please fix this.

 

Thanks.

[Guest Guest_Craig]

Same issue here for me as well, using 2018 version and running Windows 10.

Small thumbnail images in the upper section are correct, it’s just the larger preview in bottom-right of display.

Any resolution yet?

[Tim P]

This is still happening.  have you found the resolution yet?

[ARKCPA]

Been like this for every version of Stamp Manage I have owned.

[admin]

Hi, we have seen it here on 1 of our computers we are going to fix for the next free update which will be out in late July, sorry for the inconvenience.