Guest joe Posted November 30, 2017 Report Share Posted November 30, 2017 Hi coin manage group, I am new to the program so sorry if i missed something that i should already know. I am trying to use a bar code scanner to load my coins and cant seem to get them to read the PCGS codes. I got a high end reader only to find some notes stating its best to use a wand. So I ordered a wand and it came in today. Unitech pen style wand , it seems to read everything else in my office but not the PCGS codes ? Any help would be great ! Thanks Joe Quote Link to comment Share on other sites More sharing options...
admin Posted November 30, 2017 Report Share Posted November 30, 2017 Hi, do you have a printed manual for the scanner? If not, can you search for the manual online. Just GOOGLE the product name + the text "manual". There should be a way to adjust the settings of the scanner to make it possible to read the PCGS barcodes. We are going to change the recommendation for a wand type scanner as we have a few customers who have no problems using a "normal" scanner. Quote Link to comment Share on other sites More sharing options...
Guest JOE Posted December 10, 2017 Report Share Posted December 10, 2017 thanks i will do more digging and see if i cam make t work. joe i have review the manual for a 2D scanner and a pen style reader, contacted the scanner company as well. They seem to think its a problem with the plastic case. Can anybody out there tell me what scanner they are using? I now how two scanners that dont work ! Quote Link to comment Share on other sites More sharing options...
admin Posted December 11, 2017 Report Share Posted December 11, 2017 Amazon is very good about returning items so I would recommend buying a barcode scanner there.. Return the scanner if it can't read your PCGS barcodes...A vendor on Amazon must accept returns for pretty much any reason. Try to avoid the cheap Chinese scanners with "too good to be true" pricing. Quote Link to comment Share on other sites More sharing options...
Guest Joe Posted December 12, 2017 Report Share Posted December 12, 2017 Hey Coin Manage Thanks for the reply on how to get my money back for the scanner. I am well aware that I can return it. What I am trying to do here is use your program as advertised. I would like to input the info from the scanner to the program. This is one of the selling points that you say we can do. PLEASE LET ME KNOW WHAT SCANNER WILL WORK you mush have given it a try when writing the reports or have some idea form other users. NAME AND MODEL WOULD BE GREAT ! thanks Joe Quote Link to comment Share on other sites More sharing options...
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