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Trying to transfer data...This is ridiculous. I copied STAMPDATA.MDB to a flash drive. And I see it there. But when I go to the transfer page on SM I cant find that file to copy to the data

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NOW you tell me!!? Thanks. I will try but my concern is my files are messed up since adding the 2017 upgrade. For instance, my US database starts with Scott #1 and then goes to #143!! I can't figure it out!! I am so frustrated that I am about to say forget it and go to another software.  I really don't want to do that because I really like SM, but I can't get any answers to my problems.

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5 hours ago, admin said:

can you try FILE > UPDATE STAMPMANAGE FILE from the main menu.  Does that fill in the missing items?

Do a local backup before trying this.

I tried it twice It improved the main issues only. The other issues were not restored.  That was better than nothing, right? Thank you!!! Now what's next??

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On 7/28/2018 at 1:20 AM, Stephfie55 said:

I tried it twice It improved the main issues only. The other issues were not restored.  That was better than nothing, right? Thank you!!! Now what's next??

I lied. When I went back to the program after a while, it had returned to its old racked up self, which I have just about had enough of. So how are we going to fix this? I re-downloaded SM2016 in the hopes that might at least give me the USA  numbers.  Well, you know what, it didn't do a thing!!! It was a waste of about 45 minutes. I then Updated Stamp Manager. Right. now big help there either. So now I'm sitting here so frustrated I am about to change to EZ-Stamp. Why not?! I'm going to have to re-enter all my data anyway. Either that or just dump everything from this piece of garbage and start all over. I am NOT feeling like that right now.  It has already erased most of my data that I have to replaced!!!  I probably don't have the papers nor the information to even fill in ail of the stamps now. OMGosh, this is so frustrating. Oh yes, do you think if I buy the 2018 would it correct any of my problems? I sent my backup file and haven't heard anything from anybody, but that's OK. I found the zip file my computer made on its own. So now can we try to get this daggone program working before I lose my temper????!!!!

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Hello again,

I'm back. Just wanted to know if anyone is available to help me with this problem before I waste my time telling you what I have done since the last time we spoke. Let me know if any administrators are available.

 

Thanks.

 

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On 8/19/2018 at 10:08 AM, admin said:

Hi, can you come on our online chat today, click on the LIVE SUPPORT ONLINE button at:

https://www.libertystreet.com/Liberty-Street-Software-Contact-Info.htm

I'm not sure what you mean by "main issues only" so its better if we look.

 

I meant "general issues" and I couldn't think of the right word at the time. I figured you guys would figure it out. My apologies! So no one has answered my last message so I am writing you with this information and hope that someone will eventually figure out what I am talking about and what is wrong.  Oh, I have made several attempts to contact your personal live chat, but I was never able to reach them. I didn't want to leave a message because it would have turned out more confusing probably. Now, let's get to work:  I have tried all the procedures you have given to Dr Gary to solve his problem because I had the same problem. Only I thought if I updated to the 2018 trial maybe that could solve the problems. Well, I forgot that I had already did the trial on my old computer so I am unable to use the trial now.  So guess what happened??!!  You got it!! I am locked out of my program until I buy the whole program for 2018 and acquire a legit PIN.  Can you imagine my frustration I am having now? And I didn't even load all the images on my computer for the 2018 file!!! I'm upset with myself, not you guys.  I should have waited until I had heard from you!!! Me trying to play the genius again. LOL So have you ever heard of anyone's program locking up?? I really feel bad, mad, bad!! Talk to you soon!!

 

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Hi, can you contact use at sales@libertystreet.com and we will get you figured out regarding the activation code.  We can also arrange a time for a remote control session.  It is the best way to figure out problems as trying to do so over a phone or email can be very difficult.

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