grod55 Posted August 24, 2018 Report Share Posted August 24, 2018 When I try to use my webcam for image capture, it only shows a black screen and when I try to "Take Snapshot" I get the error message below. My webcam (Logitech 920) works fine with other applications. I do notice that the blue light on my webcam doesn't come on with HomeManage, but it does with other applications (eg Skype), so it looks like something isn't right between HomeManage and the Webcam. I cannot find any documentation or blog posts on setting up the webcam with HomeManage, or troubleshooting this issue. Any help is greatly appreciated. Thanks, Initial Image when clicking on WebCam button in the toolbar Result if clicking on Take Snapshot Here is the image when Stop Capture is clicked Quote Link to comment Share on other sites More sharing options...
grod55 Posted August 24, 2018 Author Report Share Posted August 24, 2018 I just upgraded to version 18.0.0.9 and my webcam is now working. Quote Link to comment Share on other sites More sharing options...
Guest Testing before committing Posted January 20, 2019 Report Share Posted January 20, 2019 I have just got the exactly same webcam C920 and have the same problem, using version 18.0.0.12. Quote Link to comment Share on other sites More sharing options...
Guest Testing before committing Posted January 20, 2019 Report Share Posted January 20, 2019 I have the exactly same problem using C920 webcam on version 18.0.0.12. Quote Link to comment Share on other sites More sharing options...
Guest Testing before committing Posted January 20, 2019 Report Share Posted January 20, 2019 It looks like it something to do with the fact the c920 on take photos at 16:9 and not 4:3 ratio photos unlike other cameras. Looking at the spec on Logitech site. Under 4:3 it just says n/a Quote Link to comment Share on other sites More sharing options...
Guest Guest Tester Posted February 10, 2019 Report Share Posted February 10, 2019 Installing Logitech webcam software and driver 2.8 solvers my problem. https://download01.logi.com/web/ftp/pub/video/lws/lws280.exe Quote Link to comment Share on other sites More sharing options...
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