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Guest Charles Hunter

Download shows failed after downloading 100%

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Guest Charles Hunter

The link provided in email after Deluxe Purchase shows download failed after it downloads 100%. I have made several attempts and it still shows failed after the 30 minute download on High speed internet service. I tried another big file and it downloaded without any issues. 

Can you guide me through the steps at this point or give refund so I can try another source? 

Purchased:

 

Sep 21, 2018, 5:05 PM (23 hours ago)
 

Thank you. 

Charles Hunter

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