Guest vkb Posted March 29, 2019 Report Share Posted March 29, 2019 I normally check for updates monthly, and it has always worked fine until recently. Now when I click on "check for updates", it does nothing. Quote Link to comment Share on other sites More sharing options...
dealio Posted April 3, 2019 Report Share Posted April 3, 2019 The "Check For Updates" menu item doesn't work for me either. It launches a dialog box that looks right, it runs (green progress bar completes quickly), then says the update application has been updated and a restart is needed. After the restart of HomeManage, running the check again produces the same results. No update check is ever completed -- only updates to the update application. The exact message says: "The update application has been updated and must restart in order to continue." I attached a picture of this box. Quote Link to comment Share on other sites More sharing options...
Guest vkb Posted April 3, 2019 Report Share Posted April 3, 2019 I don't even get that far anymore... very frustrating Quote Link to comment Share on other sites More sharing options...
Guest Graham UK Posted April 9, 2019 Report Share Posted April 9, 2019 Same issue, why aren't updates posted on the Liberty web site? Quote Link to comment Share on other sites More sharing options...
Guest Unable to update Posted April 11, 2019 Report Share Posted April 11, 2019 I am getting frustrated. I have had the problem with updating for months and initially received a reply that it must be my computer and never heard anything else. Have they abandoned this program? Quote Link to comment Share on other sites More sharing options...
Johnny Posted April 26, 2019 Report Share Posted April 26, 2019 I have the same issue. Is there any place to see the latest version number? I have 18.0.0.13. Quote Link to comment Share on other sites More sharing options...
Guest Same issue here. Posted June 6, 2019 Report Share Posted June 6, 2019 Version 18.0.0.3 does not do anything when check for updates is requested. Is my version the latest? How are we to get fixes? Quote Link to comment Share on other sites More sharing options...
Guest Dale Posted June 7, 2019 Report Share Posted June 7, 2019 The update problem seems to have been resolved with the most recent update which is 18.03.19, you can download by going to the main page and requested the trial/update which will recognize your registration. Works great!! Quote Link to comment Share on other sites More sharing options...
Guest Guest vkb Posted June 8, 2019 Report Share Posted June 8, 2019 Thank you so much for your post... that worked for me! Quote Link to comment Share on other sites More sharing options...
Guest Graham UK Posted June 14, 2019 Report Share Posted June 14, 2019 Tried contacting Liberty regarding update button not working but they just say they'll look into it meanwhile, they are trying to sell another version (2019) without fixing (?) existing bugs. Really poor support, starting to wonder if it's time to move to another provider - one that supports the customer. Quote Link to comment Share on other sites More sharing options...
handycapp Posted June 16, 2019 Report Share Posted June 16, 2019 Yes, same here. Specifically the updater executable fails to download any update fails as per this: Is there a direct update file link to your Amazon S3 repository or can you email subscribers with the direct link please? I'm using the StampManage 2019 Deluxe. Quote Link to comment Share on other sites More sharing options...
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