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Upgraded CPU -- now HomeManage thinks I'm not licensed


dealio

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Just yesterday I upgraded the CPU in my computer and as part of the process of validating a successful upgrade, I ran most of the apps that I use frequently. When I ran HomeManage, I got an activation request screen, as you do when you're running the application in trial mode. So I chose to activate now, put in my license code and got the response that my license code is already in use! I am the only one who uses the software (for years) and I don't know why the activation process won't recognize me. I'm not aware of any other changes on my machine, so I'm tempted to conclude that the CPU upgrade triggered this. I don't understand this approach. It's the same machine, same user, same operating system -- Windows 10 x64 1809 (10.0.17763.503) -- that I've been using with HomeManage 2018 since I upgraded to this version. Anyone else have this issue? Any help would be appreciated!

HomeManage version is 18.0.0.13

David

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