dealio Posted June 1, 2019 Report Share Posted June 1, 2019 Just yesterday I upgraded the CPU in my computer and as part of the process of validating a successful upgrade, I ran most of the apps that I use frequently. When I ran HomeManage, I got an activation request screen, as you do when you're running the application in trial mode. So I chose to activate now, put in my license code and got the response that my license code is already in use! I am the only one who uses the software (for years) and I don't know why the activation process won't recognize me. I'm not aware of any other changes on my machine, so I'm tempted to conclude that the CPU upgrade triggered this. I don't understand this approach. It's the same machine, same user, same operating system -- Windows 10 x64 1809 (10.0.17763.503) -- that I've been using with HomeManage 2018 since I upgraded to this version. Anyone else have this issue? Any help would be appreciated! HomeManage version is 18.0.0.13 David admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted June 1, 2019 Report Share Posted June 1, 2019 Hi, can you email the code you are using to sales@libertystreet.com they will release the code for re-use. dealio 1 Quote Link to comment Share on other sites More sharing options...
dealio Posted June 1, 2019 Author Report Share Posted June 1, 2019 Thanks for such a quick response! I've sent an email to the address above with my code. Hope to hear back soon. David Quote Link to comment Share on other sites More sharing options...
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