Guest Carl Terry Posted July 24, 2019 Report Share Posted July 24, 2019 I have completely lost my database when I was checking for new updates. It appears to have done a new install. I recently exported the entire file to Excel. Can I import the excel file to recreate my Stamp Collection? Quote Link to comment Share on other sites More sharing options...
Guest Al G. Posted July 24, 2019 Report Share Posted July 24, 2019 One important aspect is to know the actual location of your stampsdata.mdb file and keep a copy elsewhere. If you did a new install, it could have changed the locatopm from the original install so may just need to find original \StampManage\ location. This is where StampManage stores my file. Quote Link to comment Share on other sites More sharing options...
admin Posted July 25, 2019 Report Share Posted July 25, 2019 18 hours ago, Guest Carl Terry said: I have completely lost my database when I was checking for new updates. It appears to have done a new install. I recently exported the entire file to Excel. Can I import the excel file to recreate my Stamp Collection? Can you search your hard drive for the file STAMPDATA.MDB. Do you see another copy In another folder? What often happens is the customers old data is in another folder You can change your Data folder setting in the PREFERENCES to the folder containing the other STAMPDATA.MDB. Then EXIT and restart STAMPMANAGE. we often do this for customers via remote control, if you still have issues click on the LIVE SUPPORT ONLINE button at our CONTACT page later this afternoon Quote Link to comment Share on other sites More sharing options...
carl.terry@yahoo.com Posted July 26, 2019 Report Share Posted July 26, 2019 I did a search on STAMPDATA.mdb and got about 24 hits from but nothing that looks like it has all my data. I would like to do the remote access option. I will try Live Support when I am able. Quote Link to comment Share on other sites More sharing options...
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