admin

we will try to reproduce this error here. Can you try deleting the HEADERS.WCD file to reset the columns. It is usually in your MY DOCUMENTS/COINMANAGE folder.

Hi, the company that develops are new licensing system has responded with a couple of things we can try. It involves rebuilding the software using a new method for validating machine ID. We are going to have a new build next week and I will e-mail you when it is ready for download.

it can be confusing, we sometimes have trouble deciding where to place varieties. If you can give some examples of coins / bullion you want to add we can recommend the category. Many commemorative & bullion coins may have a denomination on the coin. But the denomination is almost meaningless, such as 200 dollar gold coins from Canada for example. On the other hand, with circulating coins the denomination is vital.

when we send out product emails, quite a few don't seem to make it through whatever spam filter the user's provider uses. if you send your email to sales@libertystreet.com we will make sure you are added.

Hi, can you post a screen shot of this error here? If you run the program as administrator, right mouse click on program icon and select RUN AS ADMINISTRATOR does the error still happen?

Hi, we just emailed you about this. sorry about the delay

Hi, we will clean this up. Will put in the full names instead of abbreviations.

Hi, we have a few videos on how to do this on our StampManage YouTube channel. Here is one:

Hi, can you select FILE > GOTO STAMPMANAGE IMAGES FOLDER.. from the main menu. Then look in sub folder 347 (USA) - do you see many .jpg image files in there? we also have a video on this subject at:

Hi, we have changed the licensing system to use shorter activation codes. The new codes are 16 characters long instead of 24. Looking similar to this: H6NV-9SKG-66NJ-VDPA If your HomeManage 2024 activation code is the older 24 character format, and you have downloaded the program again recently, email us at: sales@libertystreet.com and we will generate a new code

Hi, have you activated StampManage 2024 on both computers using the same activation code? If so, there were no errors when you activated on the 2 computers? We are going to check our code to make sure there is no issue with the new licensing system.

Hi, can you email again and specify that you are the poster in the forum, I will reply with a new code you can try.

Hi, did you email us about this? I just replied to someone with a similar problem. You may need to download the software again if you downloaded the demo weeks ago. We have recently put up a build that uses the new licensing system. The problem with installing anything to a USB drive is there are usually very slow. You should install the program itself, to your hard drive. You can set the data & images folders to an external drive. I would recommend an SSD drive such as Samsung S7, they are small and fast and coming down in price.

HI, ok sorry about that. We can fix this for the upcoming free update for 2024 users.

Hi, which version of Windows are you using? Regarding the duplicate values. Can you ZIP and email us your STAMPDATA.MDB file. or if possible, do an internet backup FILE -> BACKUP DATA TO INTERNET... from the main menu. Then email techsupport@libertystreet.com with your activaiton code.

HI, we are going to take a look at this and see if we can reproduce it here. Adding your own image should obviously override any stock image. Will see if that does not happen in your scenario.

We use TestFlight by Apple to test the software on different Mac computers. If you are interested in being a beta tester you can send an email to techsupport@libertystreet.com We will then send you an invitation via TestFlight. Thanks for the offer.

Hi, we have added the CoinManage ID to the CoinManage Mac program as well as over 900 new varieties and maybe 100 more images so far. We are still testing but hoping to get the next update out within the next week or so.

they should be in the location I mentioned in the previous reply: United States -> US Mint Products -> Anniversary Morgan and Peace Dollars

Hi, can you be a bit more specific please about this coin? We spent quite a bit of time adding the latest issues. If you are talking about the Morgan / Peace commemorative dollars they are in: United States -> US Mint Products -> Anniversary Morgan and Peace Dollars

Hi, I recall an email about this we replied to. Not sure if it was you. Can you email sales@libertystreet.com we are working on another build that should fix this. Are you connected to the internet when you try to register? If so, do you have any firewall running that would prevent an application from accessing the internet.?

Ok, I believe this is because the PlateNumber is not currently defined as a sort field. We can fix this without much effort for the upcoming 1st update.

I'm pretty sure it will. StampManage uses a cached list view which only shows items "on demand" We stop showing totals in the status bar after 15,000 items because the program needs to constantly calculate Totals to show in the status bar.

HI, we recieved the emails this morning an replied back to you. Not sure why the emails would bounce ,,, Which email addresses did you send to please?

Yes, we have seen problems with OneDrive. Try installing and making sure the data folder, images folder, etc.. are set to a folder local to your hard drive, not on OneDrive. In the latest build of StampManage from about a monthy ago we have reduced the program install size and it should install quite a bit faster. Are you installing from a recent build or an older version?