comstock

my pc crashed and had to buy a new one. I downloaded CoinMng2013 and installed on new PC. I copied over my backup copy of database and it opened fine in the trial version. Retrieved by upgrade email from Oct 2012 that contains my product key. Copied and pasted product key in but it won't work. No matter what I try I always get msg from TurboActivate: "You must enter a valid product key before activating on line. Check your product key and type again". How do I get my product key to work?