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DanB

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Everything posted by DanB

  1. It happens with either method, but may be initiated with the ADD ITEMS USING IMAGES. I'm using Windows 7. The sets of photos are about 20-30. I'm trying to keep it simple by using Quick Add, but I think it has happened both ways. With Quick Add, I've mainly been typing in the Description, but occasionally have been cutting and pasting from an Excel file. I noticed yesterday that after several good entries, one cut and paste Description was longer than there was space. It gave an error beep, but made the entry without a few last letters. I think at that point the images stopped loading in. I can then continue entering with Quick Add, but none of the photos seem to get saved. After I go back to the main view, trying to add by Add Image doesn't work. It seems likely that once an error is encountered, it doesn't resume normal image operations for a while. Perhaps theres some kind of delayed error timeout? Today I tried again and had about a dozen successful Quick Adds and then started to not take in the photos. Tried adding with Add Image right after exiting the Add by Image, no go. Tried again with Add Image after several minutes and it worked. Once that was working again I went back to adding using images. Worked for several, but then it randomly stopped adding the images. Was just doing Quick Add. Nothing unusual about the last working or first nonworking entry. If I go back to the main view and then try to add the image with Add Imge, I go through and select the image and click to enter, but then get a popup box error "LEAD ERROR" with "File not found" in the middle.
  2. I've been trying out your sofware and really like it, except there is a recurring problem with images that makes me have second thoughts about continuing to use the software. The software seems to intermittently lose track of the images. For example, if I use Add Items Using Images... I go through a dozen or so entries (each with one or maybe two photos), then at the end of it find that all the items have been added, but no images are there. Is there a processing delay? Am I trying to enter too many at a time? Am I going too fast? Also, often when I go to the Add Imge button, various images in the folder fail to show in the preview, and then fail to attach to the entry. Occasionally I can find an image that does show a preview, then go back to the failing one and then it works. Occasionally it seems like all or most of my images have been lost, not visible in the main preview window and not found in the record itself, though the thumbnails are visible and the photos remain in the storage folder. Occasionally restarting the program seems to help, but not always. Is there some way to fix this problem or at least somehow avoid it? I'd like to make sure this is something I can live with before investing all the effort to catalog many more items.
  3. I've also noticed that bug. Have to enter the numbers directly.
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