It happens with either method, but may be initiated with the ADD ITEMS USING IMAGES. I'm using Windows 7. The sets of photos are about 20-30. I'm trying to keep it simple by using Quick Add, but I think it has happened both ways. With Quick Add, I've mainly been typing in the Description, but occasionally have been cutting and pasting from an Excel file. I noticed yesterday that after several good entries, one cut and paste Description was longer than there was space. It gave an error beep, but made the entry without a few last letters. I think at that point the images stopped loading in. I can then continue entering with Quick Add, but none of the photos seem to get saved. After I go back to the main view, trying to add by Add Image doesn't work. It seems likely that once an error is encountered, it doesn't resume normal image operations for a while. Perhaps theres some kind of delayed error timeout? Today I tried again and had about a dozen successful Quick Adds and then started to not take in the photos. Tried adding with Add Image right after exiting the Add by Image, no go. Tried again with Add Image after several minutes and it worked. Once that was working again I went back to adding using images. Worked for several, but then it randomly stopped adding the images. Was just doing Quick Add. Nothing unusual about the last working or first nonworking entry. If I go back to the main view and then try to add the image with Add Imge, I go through and select the image and click to enter, but then get a popup box error "LEAD ERROR" with "File not found" in the middle.