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Found 4 results

  1. If you have: - Lost your activation code and need to retrieve it. - Need the link to download the product you purchased. - Are getting "Product Code In Use.." messages when trying to activate. - Need to deactivate your code for any reason. (Perhaps you were unable to deactivate before a previous computer had a hard drive crash). we have created a new page that will let you retrieve this info and will deactivate your code. Simply enter the email address used on your order and the info will be sent to you. Your code will also be released for re-use which should eliminate the "code in use" error. If you purchase on AMAZON, please email us.
  2. If you have: - Lost your activation code and need to retrieve it. - Need the link to download the product you purchased. - Are getting "Product Code In Use.." messages when trying to activate. - Need to deactivate your code for any reason. (Perhaps you were unable to deactivate before a previous computer had a hard drive crash). we have created a new page that will let you retrieve this info and will deactivate your code. Simply enter the email address used on your order and the info will be sent to you. Your code will also be released for re-use which should eliminate the "code in use" error. If you purchase on AMAZON, please email us.
  3. The best way to enter an activation code is to copy and paste it directly from the email you receive with registration information. Below is a link that explains how to copy and paste text:
  4. 1/ Select the entire activation code by keeping your mouse button down and "dragging" until the code is selected.\ 2/ Right mouse click and select COPY from the popup menu. 3/ Go to the Activation code window. Click in the activation code entry box. 4/ Right mouse click and select PASTE from the popup menu. 5/ Click on the NEXT button.
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