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Found 2 results

  1. When an asset only has one picture, the summary Image Pane in HomeManage 2019 and 2020 displays a downscaled image of the full-sized image. This results in the best available image quality. When an asset has two or more pictures however, the summary Image Pane displays an ENLARGED image of the 150x112 pixel THUMBNAIL, not a downscale of the full-sized image. This results in a blurry, detail-poor displayed image, since the little thumbnail image is then painfully enlarged back to the user computer's screen resolution. This seems to be the behavior for HomeManage versions 2019 and 2020, which I have installed/tested. Best workaround for displaying in the image pane in version 2019 is to delete the thumbnails for this asset (or all of the assets). The Image Pane then downscales the full-sized image for display in it without any issues. This is what I've been doing. HOWEVER, in version 2020, deleting the thumbnail files results with the small thumbnails in the "Image" column no longer being displayed. so this is no longer as good a workaround until a more permanent resolution is provided by our esteemed HomeManage developer team. My questions and request: 1. Is there a way to address this issue within the capabilities of the program (e.g. am I missing something in my use of HomeManage so that my workaround is not necessary after all? 2. If the enlargement of the thumbnails was a developer decision due to customers not having graphics hardware to easily downscale large images, could the program incorporate a choice on how the display of images could be handled? Please keep in mind that your program's Item Pictures tab already nicely downscales the full-sized images for all users already, so leveraging that code for the Image Pane would be the best choice for a highly viewable overview.
  2. I opened the Preferences dialog box (Tools>Preferences) and went to the Field Names tab to check on some fields I had added some time ago. While there, I noticed something odd. There are duplicate entries for some (many) text fields. The duplicate names are in the "Property" column, not the "Value" column. For example, I found 2 rows each for these fields: User Field 10 (both of these have the exact same entries in the Value field - a value I entered) User Field 11 (one of the duplicate rows has an entry in the Value column that I entered; the other is blank) User Field 12 (one of the duplicate rows has an entry in the Value column that I entered; the other is blank) and User Fields 4, 5, 6, 7, 8, and 9 (one of the duplicate rows has an entry in the Value column that I entered; the other is blank) Even odder, there were no duplicate fields for any User Fields higher than User Field 12. I also noticed that all of the duplicate fields except 10 have one Value entry that I entered and the other is blank; see the attached picture for examples. The fields are also not sorted by number -- as you can see in the picture, User Field 2 comes after User Field 19. It looks like they're sorted like text. The sorting is not a critical matter, just an oddity. David
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