admin Posted June 25, 2013 Report Share Posted June 25, 2013 Some of our users are getting this error when trying to activate. The company that created our licensing system suggest the solution below to fix the problem. Sorry it is rather technical. First try right mouse clicking on the program icon and select RUN AS ADMINISTRATOR from the popup menu.then try to activate.The hardware id couldn't be generated due to an error in the COM setup.Re-enable Windows Management Instrumentation (WMI) in your group policyeditor or reset the local group policy to the default values. Contactyour system admin for more information.This error is Windows only.This error can also be caused by the user (or another program) disablingthe "Windows Management Instrumentation" service. Make sure the "Startup type"is set to Automatic and then start the service.To further debug WMI problems open the "Computer Management" (compmgmt.msc),expand the "Services and Applications", right click "WMI Control" click"Properties" and view the status of the WMI. Quote Link to comment Share on other sites More sharing options...
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