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Unrecognized database format


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=== QUESTION

This morning our Asset Manage software started giving us this error message when we try to open the program.

"Unrecognized database format...."

After displaying this message for about 1 second, the program will close. Do you know how to fix this issue?

=== ANSWER

That problem usually means the data file has become corrupted. Sometimes that happens if the machine is shutdown when assetmanage is open. If you can ZIP and email us the file we can usually repair it and then send it back to you.

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