Jump to content

Bullion Value Does Not Update


Guest paulM

Recommended Posts

Downloaded the Deluxe fix and Norton IS reported:

Category: Resolved Security Risks

Date & Time,Risk,Activity,Status,Recommended Action,Path - Filename

9/23/2013 5:05:58 PM,Medium,coinmng2013setup.exe (WS.Reputation.1) detected by Download Insight,Removed,Resolved - No Action Required,c:\...\coinmng2013setup.exe

and deleted the file.

After changing Norton IS to allow download, installing this fix did not restore the ability to update bullion values.

Link to comment
Share on other sites

Does anyone know if there is an alternate mechanism for receiving support for this product? Replies from the company on this forum seem to rarely take place and sending an email takes weeks for a response. I don't expect an hourly turn around, but surely over a week is pushing things a bit in terms of acceptable customer support.

Andreas

Link to comment
Share on other sites

  • 2 weeks later...

sorry about that, the Deluxe download should be:

https://s3.amazonaws...g2013Deluxe.exe

will have the Canada and UK versions ready for next Monday.

Today is Thursday and no information on the update, do you mind providing the date on which you anticipate releasing the Canada version (I assume your reference to next Monday wasn't what I considered "next" as that's already passed)?

Andreas

Link to comment
Share on other sites

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...