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Microsof Jet Database problem in StampManage USA 2014


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Just upgraded to StampManage USA 2014 from ver 2013. Now I get this message when the program starts.."The Microsoft Jet Databse engine cannot find the input table or query 'Attachments'. Make sure it exists and that its name is spelled correctly."

I had no problems running StampManage USA 2013.

Any help would be appreciated.

Tom

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Just upgraded to StampManage USA 2014 from ver 2013. Now I get this message when the program starts.."The Microsoft Jet Databse engine cannot find the input table or query 'Attachments'. Make sure it exists and that its name is spelled correctly."

I had no problems running StampManage USA 2013.

Any help would be appreciated.

Tom

Hi Tom, we are going to look into this tonight and will probably have you download a new build on the weekend.

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  • 2 weeks later...

I am having the same problem, except it says it can not open the stampdata.mdb. You suggest a link which is supposed to fix this, but when I go to the link this is what I get:

403 - Forbidden: Access is denied.

You do not have permission to view this directory or page using the credentials that you supplied.

So that is a fix which is no fix. Is there a new build to download?

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Hi, Your most recent post has left me confused. If the "new build" is what you are referring to, I will need a link where I can download the update, since I can not access the program and check for updates from within it. That done, I will be happy to zip and send to you, assuming this new build allows me to do so.

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  • 2 weeks later...

I did a clean install of ver 2014. (removed everything Stampmanage from my computer except one 2013 backup) The 2014 ver works fine now. But when I restore the 2013 ver backup to get my stamp data the Jet Database error appears. Also pressing the attachment button (paperclip icon) and trying to add an attachment the program crashes and goes to the crash report page. I then restored the 2014 ver to before I add the 2013 backup and the program works fine again. Also the first post above I have tried to upgrade my 2013 ver to the 2014 ver and the Jet Database poblem occured.

If I can't inport my 2013 data I will have to enter all my stamps again. I hope this helps in finding a fix.

Tom

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