Intwire Posted January 20, 2016 Report Share Posted January 20, 2016 When I go to manage Users and try to add a user I keep getting "Update User Failed!". I upgraded from 2014 to 2015. Do i need to change some setting or adjust something to be able to use Users? admin 1 Quote Link to comment Share on other sites More sharing options...
Intwire Posted February 11, 2016 Author Report Share Posted February 11, 2016 I still can't create any users. Quote Link to comment Share on other sites More sharing options...
admin Posted March 27, 2016 Report Share Posted March 27, 2016 the users database is a file called users.db that is in the same folder as the data folder. Do you have this file in your folder? If so, do you have full read / write access to it. Quote Link to comment Share on other sites More sharing options...
Intwire Posted April 1, 2016 Author Report Share Posted April 1, 2016 In the data folder I have 2 files Assets.ldb and Assest.mdb and the folder that the data folder is in only has headers.WCD and a few other folders. I did a search and nothingis found looking for users.db. Quote Link to comment Share on other sites More sharing options...
Intwire Posted May 4, 2016 Author Report Share Posted May 4, 2016 I solved my issue. I had to run AssetManage as administrator to allow it to create the file. Thanks admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted May 11, 2016 Report Share Posted May 11, 2016 ok good to hear. This type of problem is almost always some sort of permissions issue. If the admin does not have read / write rights to the file mentioned above this is the error message you will receive. Quote Link to comment Share on other sites More sharing options...
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