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Purchase of Discs


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On Jan. 12, 2018 I purchased the new 2018 discs for Stamp Manage Deluxe. I paid via PayPal.  My follow up email assured me that the discs would be mailed in two days. Today is Feb. 1, 2018 and I have no discs.  I emailed a request for information regarding an estimated time of arrival.  As of today I haven't received a reply.  Can you help me with this issue?  Is it normal for shipping to take 20 days?

Thanks for any information you may be able to give me.

Love the program!

David Theobald

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