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Barcode Lookup greyed out

Steve Kelly

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I have been using Home Manage for a couple of years and really like it and find it very useful. I have recently upgraded to 2018 and thought I would make life a bit easier for myself and buy a scanner. However although the bar code scans into the barcode box  the 'Lookup' button is greyed out and so I cannot search on the online barcode database for the item. The description box simply auto fills with Null. I am probably doing something silly and have missed the obvious but would very much appreciate your help.

Many thanks 

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  • 1 month later...


My copy does this too (greyed out Lookup button) and I don't know why it does. However, I've found that when I scan some barcodes, the lookup automatically fills in information in a few fields; otherwise it uses the word "null".


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  • 3 weeks later...

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