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PDF Attachments Don't Save When Closing


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I apologize if this has been asked, but I searched pages and pages of questions and didn't find it. This has been going on for just a few days, perhaps since the last update: I attach a receipt as a PDF to an inventory item, save the item, and the PDF does not save with it. If I re-open the item, attach the PDF again, it will save. This is frustrating, because each inventory item takes twice as long. It could be my computer, but I'm not tech-savvy so wouldn't have a clue where to start to fix this. Has anyone else encountered this?

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58 minutes ago, admin said:

does this only happen with PDF attachment?  does it only happen when you are adding a new item?  we will take a look today

Thanks for the quick reply! Yes, it only happens when adding a new PDF item; there is no problem with pictures. If adding to an existing item, it saves with no problem. I've worked around it by closing and saving the item with just the name ("APPLY" doesn't seem to be enough), then opening and finishing the details with the attachment - that way I don't feel I've wasted too much energy. :) 

Also, I would like to let you know how much I appreciate your software. I'm one of those who was left high and dry from Home Inventory Pro, and have been copying items one-by-one into this new software. Thank goodness for you! (Please don't leave us!!!!)


Thanks again,


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