JanetH Posted January 18, 2021 Report Share Posted January 18, 2021 Overall, I love your software! However, after updating my SM 2021 software to the latest available release, running on Windows 10 Home, I don't have 2020 US stamps. I was hoping that most of the 2020 stamps would be available. The highest US general issue stamp number that was available is 5427b, which was issued 10/25/2019. I have tried twice to run "Update New Stamp Manage Data File". I thought I had loaded many more stamps from 2020 already, and now they don't show. How to I get 2020 stamps to load? Thanks for any help! admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted January 18, 2021 Report Share Posted January 18, 2021 you are running the 2021 version? try selecting FILE > UPDATE DATA FILE.. from the main menu then EXIT and restart the program. Does the problem continue? Quote Link to comment Share on other sites More sharing options...
JanetH Posted January 18, 2021 Author Report Share Posted January 18, 2021 No. I don't have a File > Update Data File, but my version shows File > Update New Stamp Manage Data File, which is what I assume is the same? I do that, exit and restart the program and no change. I have done this at least twice. Any other ideas? Quote Link to comment Share on other sites More sharing options...
JanetH Posted January 18, 2021 Author Report Share Posted January 18, 2021 Sorry for the confusion. Yes, the problem continues. I just repeated the described process. It said "Importing SMV~2021", and then started saying "Adding" and lots of stamps. Yet after that and exiting / restarting the program, no new 2020 stamps. Quote Link to comment Share on other sites More sharing options...
JanetH Posted January 21, 2021 Author Report Share Posted January 21, 2021 Finally! I tried one more time and clicked Help > Check for Updates, and it said a new version was available. I updated and then it was possible to add 2020 stamps up through 5422, which I assume is all that is available. Thus this issue can be closed. Thanks! Quote Link to comment Share on other sites More sharing options...
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