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Version 2020 to 2021 plus moved to new pc


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Hi Guys,

So I got a new pc and transferred all my files over using software provided by a company called Laplink. I originally purchased Stamp Manage in 2020 and activated it in the usual manner. I then upgraded to 2021. Now I have the new machine which has of course the 2021 on it, it is asking for the activation code. I retrieved this from the website and got the email with the code. The programme will not accept it and I keep getting a message in a box telling me I must use a valid activation code, and that I should check it and try again. Of course I have done this. I have even shut down the pc and restarted it all to no avail. Any suggestions please??

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  • 3 weeks later...
Guest Jim Close

I have the identical problem.  It does not say that the code is in use. It simply asks me to get the a valid code and re-enter it.  I have written several e-mails to support and have had no reply.

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