reapst Posted March 15, 2021 Report Share Posted March 15, 2021 I am trying to upgrade to SM2021. When it starts to load it gets to the jpeg files and gives me a file decompression error. I tried uninstalling my old version and installing fresh. But no change. So then I installed my old version and tried again to update but still no change. I did get it to install on my laptop just fine so I know the file is good. admin 1 Quote Link to comment Share on other sites More sharing options...
admin Posted March 16, 2021 Report Share Posted March 16, 2021 Hi, we have seen this a couple times. It was happening because the Windows Defender was preventing the decompression for some reason. Disabling during the install fixed the problem. I would recommend WebRoot for an Anti-virus, we use it here on our development computers. Quote Link to comment Share on other sites More sharing options...
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