crossrh Posted June 20, 2021 Report Share Posted June 20, 2021 How can I overcome this, besides lowering the scanner resolution? I'd like to keep the enhanced detail from the higher (>300dpi) resolutions. My computer has 16GB of ram and a new AMD 5700G processor. My scanner is an Epson Perfection V19. Thanks, Rick Quote Link to comment Share on other sites More sharing options...
admin Posted June 21, 2021 Report Share Posted June 21, 2021 Hi, how big is the image file if you simple scan it as a Jpg or png image using Microsoft Paint or other similar program? If you can send the image file to us at techsupport@libertystreet.com we can take a look. It may be possible to also simply attach the large scan as an attachment to the item. Quote Link to comment Share on other sites More sharing options...
crossrh Posted June 26, 2021 Author Report Share Posted June 26, 2021 I tried to attach a 951 kB JPEG, and of course was unsuccessful. It was the Arctic Animals sheet, Scott #3292, scanned at 240 dpi, and I got the Out of Memory message. What is the max file size for an image? Rick EDIT: I was finally successul at 150 dpi, with a resulting file size of 378kB. 200 dpi at 655kB was unsuccessful. I'm guessing the max file size is around 500kB? Also, I find that if I close SM and restart it, sometimes a scan that failed will be successful. Maybe a memory buffer or something like that is getting full? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.