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"Out of Memory" error scanning large panes


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Hi, how big is the image file if you simple scan it as a Jpg or png image using Microsoft Paint or other similar program?

If you can send the image file to us at techsupport@libertystreet.com we can take a look.

It may be possible to also simply attach the large scan as an attachment to the item.

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I tried to attach a 951 kB JPEG, and of course was unsuccessful.  It was the Arctic Animals sheet, Scott #3292, scanned at 240 dpi, and I got the Out of Memory message.

What is the max file size for an image?


EDIT:  I was finally successul at 150 dpi, with a resulting file size of 378kB.  200 dpi at 655kB was unsuccessful.  I'm guessing the max file size is around 500kB?

Also, I find that if I close SM and restart it, sometimes a scan that failed will be successful.  Maybe a memory buffer or something like that is getting full?

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